Location: Helsinki, Finland
Department: Sales Operations
Role: Sales Operations Manager
RELEX Solutions create cutting-edge supply chain and retail planning software. Within our platforms, we have the power and potential to increase adaptability, efficiency and sustainability in the consumer goods and retail value chain. Our impact is tangible; from sustainability and eliminating waste to delighting customers and delivering great tailored tech solutions, we’re curious and passionate challenge-seekers creating the future of retail today.
To support the rapid growth of RELEX’s go-to-market organizations, we are now looking for a full-time Sales Operations Manager. Together with a global team of sales operations and enablement professionals, you will focus on improving the productivity of our sales team by streamlining sales processes, ensuring adoption of sales tools, providing tactical support, and driving cross-functional alignment.
This role requires a blend of project management and analytical skills, and excellent communication abilities to achieve results. You have a fundamental interest in sales and have probably worked directly with sales, customer success or marketing in a previous role. With an eye for detail, you enjoy getting your hands dirty but also know when to step back and look at the broader picture.
What you’ll be doing:
- Process Optimization: Constantly re-evaluate our current sales processes and workflows, identifying areas for improvement and implementing changes when applicable.
- Reporting: Develop and maintain sales dashboards and reports in Salesforce CRM.
- Data quality: Ensure sales data is accurate in Salesforce CRM and other sales tools by validating data entry processes, monitoring sales data for errors and initiating corrective actions when needed.
- Adoption: Provide training to the sales team on sales process, tools usage and best practices, ensuring data integrity and user adoption.
- Support: Act as a tactical partner to account executives and sales managers, providing them with the daily support they need to manage and close deals effectively.
- Collaboration: Work closely with other teams such as Marketing and Customer Success to ensure alignment and effectiveness of all revenue-generating activities.
What you’ll bring to the table:
- Relevant Master's or Bachelor's degree (e.g. Business, Tech, Communication, Economics or similar)
- 2-5 years of work experience from consulting, an international tech company, or similar (experience in SaaS business is a plus)
- High proficiency in Office 365 tools (Excel, PowerPoint, Teams)
- Experience with CRM systems (preferably Salesforce)
- Excellent communication and collaboration skills (English)
- Proven track record of suggesting and implementing process improvements
- Strong project and change management skills
- Ability to work in an organized way and to prioritize initiatives
What we consider as an advantage: (Optional)
- Experience administering CRM systems or other sales tools
- Previous experience in Sales, Marketing or Revenue Operations
Our Helsinki Office
RELEXians can be found around the world, but here we’re based in Helsinki. We’re passionate about using our technology to improve sustainability and change the world. Our office provides a great space for you to socialise, exercise and even take time out in our relaxing areas. We make sure our unique approach to flexibility and work-life balance comes across loud and clear; we’re conveniently located, there’s plenty of public transport and you can even bring your pet to the office!
Across RELEX, our people are supported and rewarded.
- In Finland, we go even further. As well as:
- A competitive salary
- Flexible and hybrid working
- Extensive physical and wellbeing support
- Up to 8 weeks of annual salleave per year
- A true hybrid-working policy (home and office)
We also offer a range of benefits to support you, your family, and your life situation. We value your work-life balance and provide flexible hours with RELEX specific parental leave agreements. As we’re a diverse team of smart, motivated and fun people, we also have an office gym, offer a mobile phone package and bike leasing.
Are you the one we’re looking for? Apply today and become a part of our RELEX family!
You can apply by sending your cover letter and resume through the application form as soon as possible, but no later than the 9th of May. Please note that we will fill this position as soon as we’ve found the right person, so we recommend that you act quickly. If you have questions, our Head of Sales Operations Annu Maijala is happy to answer them by email annu.maijala[a]relexsolutions.com.
Top Skills
What We Do
RELEX Solutions is a leading provider of cutting-edge retail optimization software that’s built for the age of Living Retail, where change is the only constant. We help retailers adapt to every future, faster.
Our cloud-native Living Retail Platform delivers pragmatic AI across all retail functions and at retail scale, removing siloes, rigidities and inefficiencies along the way. We offer a fast lane to value that builds from a foundation of radically improved demand forecasting and supply chain optimization. Our customers leverage this enhanced supply chain visibility into exponential benefits — optimizing their space, allocation, workforce, pricing and promotion strategies, all within our unified platform.
