Sales Strategy & Operations Manager

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Milan
Internship
eCommerce • Fintech • Payments • Retail • Financial Services
The Role

Thanks to our innovative BuyNow PayLater payment solution, Scalapay is transforming the way more than 6.5 million customers buy online and in-store, empowering 8,000+ merchants (online and in-store) to give their customers magical shopping experiences. 

Being only 3 years old didn’t stop us from becoming a unicorn 🦄 We have raised over $700mln and we did this thanks to a team built around our 4 core values: #MakeItHappen #PlayAsATeam #StayCurious #FocusOnCustomer.

This is where your magic happens. If you love it, Scalapay it ♥

Sales Strategy and Operations Manager 

A Sales Strategy and Operations Manager is a strategic leadership role responsible for understanding the BNPL business environment, interpreting market trends and competitive landscape, engaging directly with customers to understand their needs, supporting the development of the business strategy and partnering primarily with Sales,  Product and Marketing teams. The candidate will act as the bridge between the market and the Sales team, supporting Sales with business cases.

The ideal candidate has an analytical mindset, with a strong strategic consulting background, along with deep business acumen. The candidate should have experience in the B2B2C sector and be able to translate market insights into actionable sales strategies that drive business growth.

Additionally, the candidate will be responsible for defining go-to-market strategies for new products and supporting the Sales team in developing territory plans, sales forecasts, and pricing strategies.

The candidate will report to the Chief Revenue Officer.

Sales Strategy and Operations Manager responsibilities include:

  • Deliver data and market insights to cross-functional teams, in particular product and marketing, to drive business decisions, and identify sales opportunities by analyzing sales data and consumer trends
  • Suggest improvements to existing business strategies to drive growth, assess the competitive context and build a market share watchlist of main comps in Italy, France and Spain
  • Define problems and strategic solutions - scoping, analyzing, preparing, and presenting strategy checks
  • Elaborate/Maintain product price list aligned with the company’s strategy, developing an in-depth understanding of our business and external market forces 
  • Elaborate Sales variable incentive schemes and develop and implement sales processes for sales teams, specialists and other representatives
  • Support the preparation of strategic business cases and presentation materials
  • Build and nurture strong advisory relationships with key external and internal stakeholders including influencing executives
  • Manage the overall sales tech stack, including Hubspot, to increase sales process efficiency, and to maximize opportunities and customer relationships, taking ownership of the whole sales funnel

Requirements and skills

  • 4+ years’ tenure in a recognised strategy consulting business
  • BSc/MSc in Economics, Computer Science, Engineering, or related field (if you have an MBA it would be considered a strong plus)
  • Proven experience in applying strategic frameworks, sales operations, business analysis, and/or sales support management
  • Financial skills and business acumen to understand sales profitability and opportunities
  • Excellent interpersonal skills for cross-functional and international collaboration
  • Advanced analytical and problem-solving skills to identify opportunities for sales process improvements and develop and implement new strategies
  • Strong performance across a broad range of strategic engagements

Why you should join Scalapay:

  • Attractive packages based on skills and experience
  • International environment with significant challenges to be met every day
  • Lots of opportunities to work with a team of industry tech leaders who are focused on delivering products that offer exceptional user experiences
  • Personalized support to accelerate your professional growth and take ownership of the products you deliver: we want to help you grow!
  • Latest technologies and being encouraged to bring your flair to the role

Recruitment Process:

  1. A quick chat with one of our Talent Acquisition team members
  2. A first set of interviews with the Chief Revenue Officer and with the Chief Financial Officer to deep dive into your experiences and better understand your motivation - for sure at least one of these will be face to face
  3. A case study to test your hard skills, that will be debriefed with a panel of future internal stakeholders
  4. A final chat with Simone (our CEO) where he will share and assess the Scalapay Values


Want to learn more? Don't hesitate to explore our Careers website, our LinkedIn and Glassdoor pages. 

Pro tip: send your CV in English 😉

Super Pro tip: we know that application processes can be scary and frustrating but… we look for talent, not people that tick all our boxes.

We believe in the power of diversity: Scalapay is an Equal Opportunity Employer for any minority, disability, gender identity or sexual orientation.

The Company
Dublin, County Dublin
202 Employees
On-site Workplace
Year Founded: 2019

What We Do

Scalapay is an innovative payment method which allows a customer to defer payments through 3 or 4 interest-free installments. The buy now pay later service is available in over 7.000 physical stores and in the e-stores of more than 5.000 brands. The cost of the service is totally free for the customer and is financed by a commission applied to retailers who are immediately paid for their product. Scalapays’ service has seen a 48% increase in the average order value, an increase in cart conversion, and a decrease in its abandonment rate. Over a period of three months, 65% of platform users return to the store or e-commerce they purchased from using Scalapay

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