Revenue Operations Manager

Posted 7 Days Ago
Be an Early Applicant
Washington, NY
5-7 Years Experience
Social Media
The Role
The Revenue Operations Manager will design and improve sales processes, develop dashboards for revenue analysis, forecast revenue, oversee CRM implementation, and ensure team training and compliance. This role requires strong analytical skills and experience in sales operations.
Summary Generated by Built In

About Alethea

Founded in 2019, Alethea is a tech company that detects and mitigates instances of disinformation and social media manipulation to help clients navigate the new digital reality. We protect clients from the threat of disinformation that targets brands, reputations, employee safety, or financial bottom lines through our industry-leading investigation and remediation services. 

Position Summary:

We are seeking an independent, obsessively detail-oriented Revenue Operations Manager to design and build our sales team processes. This individual will introduce systems to a revenue team on a greenfields site and bring longed for discipline, data and processes to the team.  They will also play a key role in driving efficiency, providing insights, and supporting the overall success of our team.

Responsibilities:

  • Revenue Processes: Collaborate with leadership to design, implement, and improve processes and workflows.  
  • Data Analysis and Reporting: Develop and maintain revenue performance dashboards and reports to provide actionable insights. Analyze revenue data to identify trends, opportunities, and areas for improvement.
  • Revenue Forecasting: Work closely with  leadership to create accurate forecasts.
  • Revenue Technology: Oversee the implementation and administration of technology tools, including CRM systems. Provide training and support to the revenue team on the effective use of tools.
  • Training and Onboarding: Collaborate with leadership to develop and deliver training programs. Onboard new team members, ensuring integration into processes and tools.
  • Compensation: Work with finance to design and administer revenue incentive programs.
  • Process Documentation and Compliance: Document processes, procedures, and policies to ensure consistency and compliance.

Qualifications:

  • Bachelor's degree in Business, Sales, or a related field. MBA is a plus.
  • 5+ years experience in sales operations or a similar role.
  • Strong analytical and problem-solving skills.
  • Excellent communication and collaboration skills.
  • Proficient in CRM software and other relevant sales tools.
  • Demonstrated ability to manage projects and drive process improvements.

Compensation and Benefits: 

  • Salary and stock options are negotiated based on experience. 
  • Healthcare at the gold-tier level, dental, and vision is fully funded by the employer. 50% of dependent coverage is provided by the employer.  Additional benefits include employer provided life and AD&D insurance and an Employee Assistance Program with a variety of services, including generous Mental Wellbeing support. 
  • Flexible vacation, sick leave, including office closure between Christmas and New Year’s, and extended holidays at Thanksgiving and the 4th of July.
  • Employees may also participate in an Employer sponsored 401k, after their 6-month anniversary, with a 3% match. Health Savings (HSAs) and flexible spending accounts (FSAs) are also offered.
  • Hybrid work environment, with 3 days per week required in office in Washington, D.C or New York.

The salary range for this position is $113,050 to $173,250 per year, depending on the candidate’s skills, experience, and qualifications.   In addition to cash compensation, this role is eligible for a stock option grant. Further, we offer comprehensive benefits, including flexible PTO, health, dental and vision plans, and generous company holidays.  From time to time, employees may also be provided with opportunities for professional growth, development, and advancement.

Alethea is an equal opportunity employer that encourages people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply. We are committed to being an inclusive place to work, while maintaining a workforce that represents the communities we serve.

Top Skills

CRM
The Company
52 Employees
Remote Workplace

What We Do

Alethea is a technology company helping the Fortune 500, private companies, democracies, and nonprofits protect themselves from harms stemming from disinformation, misinformation, and social media manipulation.

With our multi-channel machine learning platform, Artemis, Alethea detects disinformation narratives across the internet, enabling customers to proactively defend against this pervasive threat. With Artemis-powered early detection, Alethea customers can protect their reputations, key assets, physical safety, and market value. The company was founded in 2019 and is woman-owned.

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