Sales Operations Manager

Posted 5 Days Ago
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Copenhagen, Capital Region, DNK
In-Office
Mid level
Artificial Intelligence • Information Technology
The Role
The Sales Operations Manager will implement and drive adoption of sales processes, methodologies, tools, and best practices across Business Development and Account Management teams. Responsibilities include improving sales analytics through HubSpot, supporting product and service launches, standardizing presentations and demos, implementing AI-enabled tools, and establishing training standards. Success requires strong change-management, analytical, communication, and emotional-intelligence skills to improve sales performance and embed new ways of working.
Summary Generated by Built In

Job Description

Turn sales strategies into real action and make changes happen. If you enjoy implementing new sales processes and best practices, you should definitely read on!

The role you’ll play

As our Sales Operations Manager, you’ll focus on implementing changes across our Sales organisation and ensuring that new initiatives are adopted in practice. We have new ideas and visions in abundance; however, we need your experience and drive to fulfil their potential and ensure the changes become part of our everyday ways of working.

You’ll work on initiatives that support our Business Development (BD) and Account Management (AM) teams, helping us improve the adoption of sales methodologies, standardise sales presentations, introduce new products and services, and establish a common training baseline.

The team you'll be a part of

You will be part of our Sales Operations team with 3 other colleagues, and part of the wider Sales Excellence Department, which also consists of Solution Sales (expert pre-sales) and Onboarding (expert post-sales). Shared across the three teams is a deep interest for both our industry, best practice sales methodology, and how we can do more with AI.

If you want to make a difference, make it with us by…

  • Ensure we keep having transparent and clear sales methodologies, even with a constantly changing environment of new product launches and AI-tools  
  • Further improve sales performance and sales analytics via. leveraging HubSpot features
  • Drive the implementation and adoption of new ways of working – for example an AI-tool for RFP completion, updated sales presentation, or demos of our new products 
  • Be both inspiring and firm with your colleagues – change can be hard, and we are both supporting and demanding of our colleagues

In one year, you’ll know you were successful if…

  • Our sales colleagues clearly know when and how to use which processes and tools to sell
  • We can quickly and efficiently launch new products and services
  • You are recognised as a sales process expert by your colleagues

Desired experience and competencies

What does it take to work for LanguageWire?

What you'll need to bring

  • 3+ years of experience in a similar role in Sales, Commercial management, Consulting or similar
  • Demonstrated track record of driving change programs
  • Strong analytical mindset to analyse sales performance data and recommend actionable improvements.
  • Even stronger emotional intelligence, as change requires convincing both hearts and minds
  • A genuine interest in our industry – we believe we need to care about something to sell it

This will make you stand out

  • Master’s degree in business, economics, or a related field
  • Similar experience in a scale-up environment
  • Impressive examples of impact
  • Genuine interest for LanguageWire

Your colleagues say you are

  • A pro-active, diligent and trustworthy colleague – you will get a lot of freedom to design the change programs.
  • An inspiring communicator – we need someone who can also sell the vision of change
  • An open, brave, and kind extrovert – you should not be afraid of calling 10 colleagues to hear why they are not (yet) doing the change

Our perks

  • Enjoy flat hierarchies, responsibility and freedom, direct feedback, and room to stand up for your own ideas
  • Internal development opportunities, ongoing support from your People Partner, and an inclusive and fun company culture
  • International company with over 300 employees. Offices in Copenhagen, Aarhus, Stockholm, Varberg, London, Leuven, Lille, Paris, Munich, Hamburg, Sophia Antipolis, Atlanta, Helsinki, Turku and Valencia
  • We have a hybrid work model called FlexiWire. We offer weekly flexibility, working three days in the office and two days from home. Together with your team, you can coordinate which days to collaborate in the office. 
  • We take care of our people and initiate many social get-togethers, from Friday Bars to Summer or Christmas parties. We have fun!

Aarhus

  • 18 great colleagues the Aarhus office belonging to different business departments
  • A lovely office in the city center with great colleagues and a very friendly and helpful atmosphere
  • A wonderful terrace so you can enjoy your lunch outdoors, and it also makes for a great venue for summer parties
  • Also, epic quizzes and games at parties, and legendary drinks (we have the best bartenders)

Copenhagen

  • 34 great colleagues in the Copenhagen office belonging to different business departments
  • Open office space with large windows, bringing a light and chill atmosphere for informal chats with colleagues
  • Catered lunches every day
  • The comfiest couches you will ever sit on
  • Monthly Town Hall events broadcast from the office
  • Conveniently located close to multiple public transportation options, with private parking available for those who drive to work

About LanguageWire

At LanguageWire, we want to wire the world together with language. Why? Because we want to help people & businesses simplify communication. We are fueled by the most advanced technology (AI) and our goal is to make customers' lives easier by simplifying their communication with any audience across the globe.

Our values drive our behaviour

We are curious. We are trustworthy. We are caring. We are ambitious.

At LanguageWire, we are curious and intrigued by what we don’t understand. We believe relationships are based on honesty and responsibility, and being trustworthy reinforces an open, humble, and honest way of communicating. We are caring and respect each other personally and professionally. We encourage authentic collaboration, invite feedback and a positive social environment. Our desire to learn, build, and share knowledge is a natural part of our corporate culture.

Working at LanguageWire — why we like it: 

“At LanguageWire, we use our years of expert experience and knowledge that we've built up in the language industry to share best practices with our customers. We show that we can be a trusted and caring partner by helping our customers to constantly improve their processes by recommending various solutions. In doing so, we can celebrate their successes together”.

(Anna-Karin, Business Development Director, Varberg)

Yes, to diversity, equity & inclusion

In LanguageWire, we believe diversity in gender, age, background, and culture is essential for our growth. Therefore, we are committed to creating a culture that incorporates diverse perspectives and expertise in our everyday work.

LanguageWire’s recruitment process is designed to be transparent and fair for all candidates. We encourage candidates of all backgrounds to apply, and we ensure that candidates are provided with an equal opportunity to demonstrate their competencies and skills.

Want to know more?

We can’t wait to meet you! So, why wait 'til tomorrow? Apply today!

If you want to know more about LanguageWire, we encourage you to visit our website!

Skills Required

  • 3+ years of experience in a similar role in Sales, Commercial Management, Consulting, or a related field
  • Demonstrated track record of driving change programs
  • Strong analytical mindset and ability to analyze sales performance data and recommend actionable improvements
  • Strong emotional intelligence and ability to influence stakeholders through change
  • Genuine interest in the language industry
  • Master's degree in business, economics, or a related field
  • Experience in a scale-up environment
  • Examples of measurable professional impact
  • Proactive, diligent, trustworthy, and inspiring communication style
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The Company
HQ: Copenhagen
625 Employees
Year Founded: 2000

What We Do

One of the world’s leading Language Service Providers (LSPs), LanguageWire helps enterprises engage and communicate with any audience across the globe. Since its founding in 2000, LanguageWire has pursued its vision of making global communications smarter and more efficient by providing access to the necessary people and technology. LanguageWire offers a language management ecosystem which combines bespoke AI technology and human expertise to deliver translations, editing, desktop publishing, and other multilingual communication services with ease and efficiency. LanguageWire adapts its solutions to client needs and integrates with client-specific tech stacks, streamlines and automates workflows, and ensures all data is protected thoroughly in a secure infrastructure. With 15 offices across three continents, over 450+ employees, and a network of more than 7,000 industry-specific language experts, LanguageWire is committed to the worldwide success of its clients. Be part of our story Our culture is rooted in four core values. Together, we are curious, trustworthy, caring, and ambitious. We are guided by our purpose, which is to wire the world together with language. And by living our values and purpose, we are consistent in how we meet our customers, colleagues, and partners.

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