The Role
Leads the sales function by owning team targets, driving accountability, coaching and developing sales staff, establishing performance routines, reviewing pipelines, analyzing results, and translating strategy into daily execution. The role focuses on building a motivated, resilient, high-performing sales culture and consistently delivering sales outcomes.
Summary Generated by Built In
Job Title: Sales Operations Manager
Reporting to the Directors
Location – Nairobi
Full-Time Employment.
Summary of the Role: To lead the day-to-day performance of the sales function by providing leadership, coaching, and accountability that drive team productivity, sales execution, and consistent delivery of targets.
Note: We’re looking for a sales leader with a proven track record of building and leading high-performing teams and consistently delivering strong results.
KEY RESPONSIBILITIES:
• Own the delivery of team sales targets through strong leadership and disciplined performance management.
• Drive accountability and sharpen sales execution across the team.
• Build a resilient, motivated, high-performing sales culture that sustains results month after month.
• Set clear goals, run regular performance reviews, and develop each team member's capability.
• Establish a daily operating rhythm, huddles, pipeline reviews and follow-up discipline that keeps the team focused and productive.
• Track, analyse and report on sales performance, and translate strategy into daily action.
• Lead, coach and motivate the sales team on a daily basis, setting the energy and standard on the floor.
Requirements
QUALIFICATIONS:
• Degree in Business, Sales & Marketing, Commerce, Economics, or a related field;
• Minimum 5 years’ experience in a sales leadership role (e.g., Sales Manager, Regional/Area Sales Manager, Branch Manager, Agency Manager, Unit Manager, or equivalent)
• Candidates with experience in the Banking or Insurance industry are strongly encouraged to apply.
• Leadership and performance management.
• Proven ability to lead, coach, motivate and develop high-performing sales teams.
• Demonstrated success in driving accountability, improving sales execution, and
• Building resilient sales teams.
Benefits
Benefits
• Laptop provided upon joining.
• Phone and airtime provided.
• Medical insurance provided upon successful completion of the probation period.
Skills Required
- Degree in Business, Sales and Marketing, Commerce, Economics, or a related field
- At least 5 years of experience in a sales leadership role
- Experience leading, coaching, motivating, and developing high-performing sales teams
- Experience driving accountability and improving sales execution
- Experience building resilient sales teams
- Banking or insurance industry experience
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The Company
What We Do
We go the extra mile for your last mile – with specialized divisions to serve even the most diverse of industries. CDL is your premier regional carrier for complete delivery coverage – guaranteed.
