Sales Operations Lead

Posted 17 Hours Ago
Be an Early Applicant
2 Locations
In-Office or Remote
Senior level
Logistics • Transportation • 3PL: Third Party Logistics
We reimagine the way the world moves for the better.
The Role
Leads Sales Operations for Uber for Business Group Mobility, partnering with sales leadership on GTM strategy, forecasting, pipeline management, territory and account planning, quota and capacity planning, performance reporting, and cross-functional operational improvements. Analyzes sales performance, develops executive recommendations, improves sales processes, and supports new GTM motions, products, and markets.
Summary Generated by Built In

About the role and team 

Uber for Business (U4B) is looking for a Sales Operations Lead, Group Mobility to serve as the strategic Sales Operations partner for our Group Mobility business.

This role will partner closely with Group Mobility Sales and business leadership to drive GTM strategy, improve sales effectiveness, and ensure the business has the processes, insights, and operating mechanisms needed to scale. You will own key Sales Operations activities across planning, forecasting, pipeline management, sales performance, territory and account strategy, and broader GTM initiatives for the global Group Mobility business.

This is a highly cross-functional role for someone who combines strong business acumen, stakeholder management and sales strategy knowledge, with analytical and operational capabilities. You should be comfortable moving between strategy and execution, bringing structure to ambiguous problems, and translating business priorities into practical solutions for Sales.
 

What you’ll do 

  • Serve as the primary Sales Operations partner to Group Mobility Sales leadership, providing strategic and operational support across the business.
  • Partner with Sales and business leaders to develop and operationalize GTM strategies that support growth and improve sales effectiveness.
  • Own and continuously improve the rhythm of the business, including forecasting, pipeline reviews, business reviews, performance reporting, and leadership cadences.
  • Drive annual and ongoing sales planning, including territory and account design, books of business, quota and capacity planning, and coverage strategy.
  • Analyze business and sales performance to identify trends, risks, and opportunities, and translate insights into actionable recommendations for leadership.
  • Partner with Sales leadership to improve pipeline generation, progression, conversion, and overall sales productivity.
  • Lead cross-functional initiatives that improve how Group Mobility sells and operates, partnering across Sales, Finance, Compensation, Enablement, Revenue Technology, Analytics, Product, and other RevOps teams.
  • Evaluate existing sales processes and operating models, identify opportunities for improvement, and implement scalable solutions.
  • Support the launch and operationalisation of new GTM motions, products, markets, or strategic initiatives within Group Mobility.
  • Develop clear, executive-ready recommendations and communications that enable effective decision-making.
     

Basic Qualifications 

  • 7+ years of experience in Sales Operations, Revenue Operations, Business Operations, Strategy, Management Consulting, Sales or a related field.
  • Strong understanding of B2B sales processes, including pipeline management, forecasting, territories, account management, quotas, and sales performance.
  • Demonstrated experience partnering directly with Sales leaders and translating business needs into actionable operational solutions.
  • Strong analytical and structured problem-solving skills, with the ability to synthesize complex information and develop clear recommendations.
  • Experience leading complex, cross-functional initiatives involving multiple stakeholders.
  • Strong communication and stakeholder management skills, including the ability to influence without direct authority.
  • Experience working with CRM and sales reporting tools, ideally Salesforce.

Preferred Qualifications 

  • Experience supporting an enterprise or B2B sales organization in a high-growth technology environment.
  • Experience with territory design, sales planning, compensation, forecasting, and/or sales performance management.
  • Track record of developing or improving GTM strategies and operating models.
  • Experience partnering with senior Sales and business leaders.
  • Comfortable operating in a fast-paced environment with evolving priorities and a high degree of ambiguity.
     
About Us

Ready to Ride?

This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Skills Required

  • 7+ years of experience in Sales Operations, Revenue Operations, Business Operations, Strategy, Management Consulting, Sales, or a related field.
  • Strong understanding of B2B sales processes, including pipeline management, forecasting, territories, account management, quotas, and sales performance.
  • Experience partnering directly with Sales leaders and translating business needs into actionable operational solutions.
  • Strong analytical and structured problem-solving skills, including synthesizing complex information and developing clear recommendations.
  • Experience leading complex, cross-functional initiatives involving multiple stakeholders.
  • Strong communication and stakeholder management skills, including influencing without direct authority.
  • Experience working with CRM and sales reporting tools, ideally Salesforce.
  • Experience supporting an enterprise or B2B sales organization in a high-growth technology environment.
  • Experience with territory design, sales planning, compensation, forecasting, or sales performance management.
  • Track record of developing or improving GTM strategies and operating models.
  • Experience partnering with senior Sales and business leaders.
  • Comfort operating in a fast-paced environment with evolving priorities and significant ambiguity.

Uber Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Uber and has not been reviewed or approved by Uber.

  • Parental & Family Support — Policies provide a minimum of fully paid parental leave for all parents and financial support for fertility, adoption, and surrogacy, with added credits to ease the transition. Programs extend to family medical leave and parenting support resources, indicating depth beyond baseline offerings.
  • Healthcare Strength — Healthcare coverage is described as comprehensive across many countries, with medical, dental, vision, life, disability, and mental health benefits, plus allowances where direct plans are not available. Wellness programs and reimbursements further reinforce access to care.
  • Wellbeing & Lifestyle Benefits — Monthly ride and meal credits, free office meals/snacks, fitness stipends, onsite gyms, and wellbeing reimbursements create meaningful everyday value. Home‑office stipends, travel medical coverage, and counseling support round out lifestyle-oriented perks.

Uber Insights

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The Company
HQ: San Francisco, CA
21,000 Employees
Year Founded: 2009

What We Do

We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything. Movement is what we do. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real-time. At the incredible speed of now.

Why Work With Us

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

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