Sales Operations Executive, Mumbai

Posted 15 Days Ago
Be an Early Applicant
Mumbai, Maharashtra, IND
In-Office
Mid level
Artificial Intelligence • Computer Vision • Software
The Role
Maintain CRM hygiene, generate sales dashboards and MIS reports, analyze pipeline and conversion metrics, support forecasting and pipeline reviews, coordinate cross-functional deal execution, audit data and improve processes, prepare leadership presentations, and support sales enablement and incentive tracking to improve sales efficiency.
Summary Generated by Built In
Job Description – Sales Operations Executive – Mumbai
(B2B | BFSI)
Location: Mumbai
Experience: 2-3 years (B2B Sales, BFSI exposure)
Working Model: On Site

Role Overview
We’re seeking a detail-oriented and analytical Sales Operations Executive to support our Sales organization by driving operational excellence, maintaining CRM hygiene, and delivering actionable business insights. This role requires someone who enjoys working with data, streamlining processes, and enabling the Sales team to operate efficiently in a fast-paced SaaS environment.

Responsibilities
● Manage and maintain CRM data accuracy, ensuring complete and up-to-date customer, lead, and opportunity records.
● Generate and maintain sales dashboards, MIS reports, and business performance trackers.
● Analyze sales pipeline, conversion metrics, productivity, and revenue trends to provide actionable insights.
● Support sales forecasting, pipeline reviews, and business planning activities.
● Coordinate with Sales, Finance, Customer Success, and Product teams to ensure smooth deal execution and reporting.
● Monitor CRM compliance and perform regular data audits, clean-ups, and process improvements.
● Prepare presentations, reports, and documentation for leadership reviews and business meetings.
● Identify process gaps and recommend automation or operational improvements to enhance sales efficiency.
● Support sales enablement initiatives, incentive tracking, and operational projects as required.

Ideal Candidate
● 2–3 years of experience in Sales Operations, Revenue Operations, Sales Analytics, or Business Operations.
● Strong analytical skills with proficiency in Microsoft Excel (Pivot Tables, XLOOKUP/VLOOKUP, formulas) and PowerPoint.
● Hands-on experience with CRM platforms such as Salesforce, HubSpot, Zoho CRM, or similar tools.
● Excellent attention to detail with strong problem-solving and organizational skills.
● Ability to manage multiple stakeholders and work effectively in a cross-functional environment.
● Prior experience in SaaS, FinTech, or B2B technology companies is preferred.

Based out of Mumbai

What We Offer
● Work at the forefront of digital transformation in the BFSI ecosystem.
● Opportunity to work closely with Sales leadership and contribute to strategic business decisions.
● Exposure to AI-driven products and cutting-edge SaaS solutions.
● Opportunity to take ownership of sales processes and drive operational excellence.
● Enjoy free team lunches – great ideas happen over food.
● Medical Insurance.
● Learning and growth opportunities in a fast-paced, high-growth startup.
● Recognition in a high-performance culture.
● Work in an open, collaborative, and feedback-driven environment.

Skills Required

  • 2-3 years of experience in Sales Operations, Revenue Operations, Sales Analytics, or Business Operations.
  • Proficiency in Microsoft Excel (Pivot Tables, XLOOKUP/VLOOKUP, formulas).
  • Proficiency in PowerPoint for presentations and reporting.
  • Hands-on experience with CRM platforms such as Salesforce, HubSpot, Zoho CRM, or similar tools.
  • Excellent attention to detail, strong problem-solving and organizational skills.
  • Ability to manage multiple stakeholders and work effectively in a cross-functional environment.
  • Prior experience in SaaS, FinTech, or B2B technology companies.
  • Based out of Mumbai and able to work on-site.
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The Company
Bengaluru, Karnataka
331 Employees
Year Founded: 2015

What We Do

Signzy is a market-leading platform that is redefining the speed, accuracy, and experience of how financial institutions are onboarding customers and businesses - using the digital medium. The company’s award-winning no-code GO platform delivers seamless, end-to-end, and multi-channel onboarding journeys while offering totally customizable workflows. It gives these players access to an aggregated marketplace of 240+ bespoke APIs that can be easily added to any workflow with simple widgets. Signzy is enabling 10 million+ end customer and business onboardings every month at a success rate of 99% while reducing the speed to market from 6 months to 3-4 weeks. It works with over 240+ FIs globally including the 4 largest banks in India, a Top 3 acquiring Bank in the US, and has a strong global partnership with Mastercard and Microsoft. The company’s product team is based out of Bengaluru and it has a strong presence in Mumbai, New York, and Dubai.

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