Job Title
Sales Operations Executive IIJob Category
Business Support ServicesJob Description
Order Management & Program Support
- Process and manage customer orders, including order entry, amendments, acknowledgements, and invoicing support.
- Verify order accuracy, specifications, build sheets, billing information, and supporting documentation.
- Coordinate with dealers, OEM suppliers, and internal teams to ensure timely order fulfillment.
- Maintain accurate customer and order records in business systems.
Customer & Dealer Coordination
- Serve as a primary point of contact for assigned accounts and dealer networks.
- Support sales teams by ensuring smooth order processing and effective communication with customers.
- Address customer inquiries and resolve order-related issues in a timely manner.
- Build strong relationships that contribute to customer retention and account growth.
Process Improvement
- Identify opportunities to improve order management processes and operational efficiency.
- Participate in continuous improvement initiatives and support implementation of best practices.
- Provide recommendations to enhance customer experience and business performance.
- Bachelor's degree in Business or a related field, or equivalent work experience.
- 4-5 years of experience in Sales Operations, Order Management, Customer Service, or a related field.
- Experience with order management systems, CRM platforms, and quoting tools.
- Strong analytical, organizational, and problem-solving skills.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- Ability to manage multiple priorities in a fast-paced environment.
- Strong customer-focus and stakeholder management skills.
Job Type
PermanentTime Type
Full timeWork Hours
42.5Travel Required
Location
HY India PuneAddress
2nd Floor, 45 Icon, Building A, Baner Road, BanerPost Code
411045Field-Based
NoRelocation Assistance Available
NoSkills Required
- Bachelor's degree in Business or a related field, or equivalent work experience
- 4-5 years of experience in Sales Operations, Order Management, Customer Service, or a related field
- Experience with order management systems, CRM platforms, and quoting tools
- Strong analytical, organizational, and problem-solving skills
- Excellent verbal and written communication skills
- Proficiency in Microsoft Office Suite, including Excel, Word, and Outlook
- Ability to manage multiple priorities in a fast-paced environment
- Strong customer-focus and stakeholder management skills
Hyster Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hyster and has not been reviewed or approved by Hyster.
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Healthcare Strength — Core medical, dental, and vision coverage, plus onsite clinics at some locations, indicate strong healthcare provision. Wellness, counseling, and total health programs are also emphasized.
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Retirement Support — A 401(k) plan with company contributions and profit sharing supports long‑term savings. Retirement elements are part of the standard U.S. package for corporate and plant roles.
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Fair & Transparent Compensation — Base pay is often competitive for local manufacturing roles, with overtime opportunities boosting total earnings in production. Company materials highlight equitable compensation principles and periodic program reviews.
Hyster Insights
What We Do
Hyster® is a leader in materials handling, providing versatile and dependable lift truck solutions for robotics, telematics, electrification, parts, fleet management and forklift operator training that are specific for your industrial application. We manufacture a full line of electric, diesel and LPG forklifts – from warehouse models to high capacity and heavy duty container handlers – that are engineered to move products efficiently and elevate the productivity of your operation
