Summary
We are seeking a commercially-minded Sales Operations Excellence Senior Manager APAC to act as a strategic partner to sales leadership across Asia Pacific at ESET.This role sits at the heart of the business—driving sales effectiveness, operational discipline, and performance visibility across a multi-country, channel-led environment.
Job description
This role will work closely with the Country Managers and HQ functional teams, to ensure the sales organization operates with clarity, consistency, and data-driven decision-making, while aligning regional execution with global sales strategy.
What You’ll Be Responsible For
Sales Operating Model & Strategy Execution - Act as the regional lead for sales excellence, aligning local/regional sales strategies into practical, high-impact execution across APAC. You will also drive adoption of a standardized sales operating model across countries and partner ecosystems and partner with sales leadership to improve sales productivity, focus, and effectiveness
Sales Process Discipline & Optimization - Establish and embed best-in-class practices across – prospecting, pipeline management, deal qualification and progression. Identify bottlenecks and continuously improve sales processes and conversion rates and ensure consistent use of sales methodologies, definitions, and governance standards
Sales Pipelining, Forecasting & KPIs - own regional sales performance frameworks, including: forecasting accuracy, pipeline coverage, quota setting and tracking. You will also develop and standardize dashboards, reporting, and KPI frameworks and lead regional business planning cycles, including target setting and validation
Sales Tools, Systems & Adoption - Partner with global teams to ensure effective deployment and adoption of ESET’s CRM systems and pipeline/reporting tools. You will drive data quality, system usage, and user enablement. Ensure tools are intuitive, relevant, and embedded into daily sales workflows
Enablement & Capability Building - Enable sales teams and partners through structured onboarding, ongoing training on tools, processes, and methodologies, collaborate with regional, local and HQ teams to align capability building with business priorities
Channel & Partner Performance Insights - Provide data-driven insights on partner performance, contribution, pipeline health across distributors and resellers as well as support evaluation and optimization of partner programs
Governance, Compliance & Data Integrity - Ensure adherence to sales process standards, data governance and audit requirements, security and privacy regulations, maintain consistency and reliability of sales data for decision-making
Regional Projects & Continuous Improvement - Lead and execute regional sales transformation initiatives, acting as a bridge between global and regional teams to ensure alignment and practical implementation, provide competitive intelligence and market insights.
What We’re Looking For
Proven experience in Sales Operations / Sales Excellence / Revenue Operations within a B2B environment (preferably cybersecurity or enterprise technology)
Strong understanding of channel sales models (distributors, resellers, MSPs)
Track record of improving sales performance through process, data, and systems
Experience working across multiple countries or regions
Strong stakeholder management skills, with the ability to influence senior sales leaders
Highly analytical, with strong business acumen and a bias for action
#LI-KP1 #LI-Hybrid #mid-senior
Benefits
Health & well-being- Comprehensive health insurance: Coverage that includes dental care, to keep you at your best
- Gym perks: Subsidized gym membership to release endorphins at one of Singapore’s premium gyms
- Team sprit & recognition: Regular cohesive, team-events that bring everyone together
- Time to recharge: Generous leave policies for vacations and all of life’s big moments
- Modern office perks: Award-winning facilities that recharges the body, mind and soul
- Centrally located: Located right in the heart of Singapore’s CBD, amidst greenery and mouth-watering food options
- Hybrid work culture: Remote work arrangements that balance personal commitments and face/face time with co-workers
- Fuel your growth: Access to world-class learning platforms and development opportunities
Primary location
SingaporeAdditional locations
Time type
Full timeSkills Required
- Proven experience in Sales Operations / Sales Excellence / Revenue Operations within a B2B environment
- Strong understanding of channel sales models
- Track record of improving sales performance through process, data, and systems
- Experience working across multiple countries or regions
- Strong stakeholder management skills
- Highly analytical with strong business acumen and a bias for action
ESET Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ESET and has not been reviewed or approved by ESET.
-
Leave & Time Off Breadth — Time off is viewed as strong, with added days off and vacation/PTO described positively. Policies around PTO appear to contribute meaningfully to overall value.
-
Parental & Family Support — Parental benefits are highlighted as supportive, with enhanced parental leave referenced in multiple regions. This area is frequently cited as a standout element of the package.
-
Flexible Benefits — Flexible work options such as hybrid schedules and flexible hours are emphasized and appear to be widely appreciated. Work-from-home flexibility is repeatedly highlighted as a strength.
ESET Insights
What We Do
For more than 30 years we have been here helping to watch over and protect progress. Over a billion users worldwide rely upon ESET’s solutions to stay secure from increasingly sophisticated digital threats. ESET´s award-winning IT security software and services provide protection in over 200 countries and territories worldwide, with its software localized into more than 30 languages. Meanwhile, the world continues to move forward at pace. When ESET was founded, the Internet was in its infancy. Now technology is part of everything we do and is central to the continued advancements in our society. Most of the time technology does just what it is supposed to, but in order to ensure continued progress in the digital age we need someone to question what’s going on in the background. And that’s why we are here – to continue protecting technology from threats, enabling everyone to fully embrace it’s potential and rely on it. Put simply - when technology enables progress, ESET is here to protect it. ESET - Progress. Protected. Visit www.eset.com to learn more
.jpeg)
