Sales Operations Coordinator

Posted 5 Days Ago
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Northwich, Cheshire, England
In-Office
Entry level
Cloud • Information Technology • Consulting
The Role
The Sales Operations Coordinator manages customer requests, processes contracts, tracks sales opportunities, and provides excellent customer service, building relationships with clients and team members.
Summary Generated by Built In

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description:

Sales Operations Coordinator

Official Job Title: Sales Operations Coordinator

Monday – Friday:  9am - 5:30pm
Hybrid working: 3 days in the office and 2 days from home. Flexibility may be required for home-working days based on business needs.

About the role
Kickstart your career with a role that puts you at the heart of our dynamic sales team! As a key player, you’ll help keep things running smoothly by managing customer requests, processing contracts, and seeing sales opportunities through from start to finish. Along the way, you’ll build great relationships with customers and teammates, ensuring every interaction is handled with care and professionalism.

Whether you’re stepping into your first role after studies or have a bit of experience under your belt, this is a fantastic opportunity to grow and develop your career. We’re looking for someone confident, eager to learn, and ready to make an impact.

If this sounds like you, we’d love to hear from you!

As a Sales Operations Coordinator you will…

  • Dealing with incoming customer (internal and external) requests via email and phone

  • Collaborate with the Sales and Sales Operations teams to deliver exceptional customer service

  • Manage and track sales opportunities through to completion

  • Process contracts accurately and efficiently

  • Respond to customer inquiries via email and phone, providing helpful, timely assistance

  • Build strong, trusted relationships with customers and internal team members

  • Logging and tracking sales requests and orders on internal systems

  • Other administration duties to ensure the smooth running of the Sales Operations department

In order to set you up for success we are looking for the following skills;

  • Experience in a customer service, sales support, or administrative role

  • Excellent customer service skills, with the ability to resolve issues effectively

  • Strong attention to detail and accuracy

  • A want to learn

  • Great communication and interpersonal skills

  • No prior experience in sales required

Who we are;
Comms-care is a leading provider of channel network & server support solutions. We assist over 700 channel partners and support to over 30,000 active support contracts. Comms–care manages all aspects of IT lifecycle, from consultancy, design and implementation to managed services and reactive field support covering technologies such as Routing & Switching, Security, Servers, Desktops, Voice & Unified Communications.

Make an application to join the team
Our team is as much about our people as it is our customers and business partners. Our fantastic #oneteam mentality has allowed us to continue delivering phenomenal service to our customers in a predominantly remote based environment We want associates with a strong desire to succeed. We offer a competitive base and benefits package.

#LI-NA3

Top Skills

Customer Relationship Management (Crm) Software
MS Office
Sales Operations Systems
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The Company
HQ: Irvine, CA
27,182 Employees
Year Founded: 1979

What We Do

Ingram Micro helps businesses Realize the Promise of Technology™. It delivers a full spectrum of global technology and supply chain services to businesses around the world. Deep expertise in technology solutions, mobility, cloud, and supply chain solutions enables its business partners to operate efficiently and successfully in the markets they serve. Unrivaled agility, deep market insights and the trust and dependability that come from decades of proven relationships, set Ingram Micro apart and ahead.

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