About Us
We’re The Missing Link - one of Australia’s most awarded IT providers, now backed by global powerhouse Infosys. For over 28 years, we’ve helped businesses succeed with cutting-edge Cyber Security, IT & Cloud, and Automation solutions. With 200+ team members and a culture built on inclusion, innovation, and impact, we offer a workplace where you’re valued, challenged, and supported to grow.
We are THE MISSING LINK between where you are and where you want to be.
About the Role
We are seeking a Sales Operations Coordinator to join our supportive and collaborative Sales Operations team. The role provides specialist sales support services including customer service, quoting and administration, licensing renewals, ensuring prompt and efficient procurement of goods and services, and maintaining strong relationships with clients and suppliers.
Key Responsibilities
- Collaborate with the sales team to understand their requirements and provide them with the necessary support
- Handle client inquiries, resolve issues, and provide exceptional customer service to support the sales process
- Assist in the preparation of quotations, proposals, presentations, and contracts for the Sales Team
- Coordinate with internal departments, such as marketing, finance, and operations, to gather relevant information for sales materials
- Maintain and update client databases, sales reports, and other relevant documentation
- Receive and process client orders and internal orders
- Track orders through to delivery
Requirements
- 1-2 years’ experience in sales support, executive administration, procurement, purchasing or a similar role
- Excellent communication, negotiation, interpersonal skills, and the ability to collaborate effectively
- Proficiency in using relevant software applications, such as Microsoft Office
- Strong attention to detail and organisational skills to manage multiple deadlines simultaneously
- Ability to build and maintain strong relationships with internal and external stakeholders
Benefits
A great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities.
Here are some of the best bits about working at The Missing Link and some of the ways we try and maintain our staff happiness levels:
- Supportive, collaborative and respectful environment
- Company culture that fosters learning and development through training and mentoring programs
- Opportunities for professional development and career advancement
Top Skills
What We Do
Established in 1997, The Missing Link was born from a vision to help businesses achieve their goals with the right IT solutions and services. We continue to deliver on this promise, helping your business achieve more by transforming your IT for better business performance. Whether your requirements are large or small, we have you covered with our core offerings including IT & Cloud, Cyber Security and Automation.
With businesses more reliant on information technology than ever before, staying ahead of innovation and trends in IT is increasingly complex. With a proven framework and specialised advice we will; lead you through the process, simplify your IT environment and secure your most important assets. By transforming your environment this way, we aim to strengthen the link between business objectives and IT strategies, so you don’t have to. In the world of fast-paced technology we are here to help organisations every step of the way, leaving your team free to focus on your business.
With over 20 years’ experience we’re recognised as industry leaders and accredited to the highest levels in the design, delivery and support of the latest technologies. We partner with market-leading global and local vendors to deliver you world class business outcomes through IT transformation. Today, The Missing Link is one of the most awarded IT companies in Australia.
We are the missing link between where you are and where you want to be.
