Sales Operations Coordinator

Company Description

Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.

We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany.

The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI (Adatis), Enterprise Applications (Incremental), Workplace Services and Cyber Security & Networking.

Values: Open, Trusted and Bold

Trusted Partners:

• Microsoft: Top 3 Service Providers, Azure Expert Status, Fastrack & Inner Circle Partner
• HPE: Platinum Partner – FY23 UK&I Solution Provider of the Year
• Palo Alto & Crowdstrike: part of our NextDefense Cyber Security Portfolio
• Fortinet: Elite VIP Program – one of only 2 in the UK
• AWS: Advanced Solution & Managed Service Provider Program

Job Description

Key Duties & Responsibilities:

• Manage sales forecasting, pipeline data, and performance analysis to support VP of Sales and Sales Leaders
• Develop, implement, and improve end-to-end sales processes, including CRM (Salesforce) management and data accuracy
• Prepare reports and management packs for board meetings and sales leadership reviews
• Collaborate with cross-functional teams (Finance, Alliances, etc.) to ensure alignment and reconcile revenue differences
• Provide training and support to the sales team on processes, tools, and reporting
• Maintain and improve sales administration documentation, policies, and KPIs
• Support strategic initiatives such as product go-to-market plans and sales transformation projects

Qualifications

Skills / Experience:

• Previous experience undertaking a sales operations role, preferably within IT / sales environment
• Commercially astute and highly confident in manipulating, interpreting and reporting on financial/sales data and key trends
• Excellent administration skills and highly proficient in IT and MS packages especially MS Word and Excel as well as CRM tools
• An enquiring mind with a logical approach to work, combined with analytical and problem-solving skills in order to confidently analyse and articulate trends as well as large sets of data
• Excellent communication skills both oral and written with the ability to influence and articulate an opinion effectively
• Excellent interpersonal skills, the ability to work cross functionally and interact confidently with multiple stakeholders
• Goal-orientated, tenacious and results driven approach to work with the ability to meet and exceed expectations, targets and deadlines
• Demonstrated ability to prioritize, manage time and multi-task effectively in a fast-paced environment
• Keen eye for detail, places great importance on accuracy and attention to detail
• Proactive in approach with a flexible attitude
• A self-starter with the ability to work independently with minimal supervision
• Team player – understands the importance of collaborative working

Additional Information

We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch.