EMEA Solution Consulting Intern - 12 months (Placement Year)

Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
At ServiceNow, we welcome students who want to learn, grow, and take a giant step early in their career-by helping us reinvent how Solution Consulting operates and delivers impact. This 12-month internship places you at the heart of the EMEA Office of SC, where you'll contribute to transformational programs that shape our operating model, elevate pre-sales engagement excellence, and amplify our organisational rhythm.
ServiceNow Solution Consulting (SC) is a global team helping organisations rethink how work gets done. Within our EMEA Office of SC, you'll be part of a collaborative group focused on improving how pre-sales teams work, connect, and deliver value across the business.
We care deeply about innovation, people-first design, and learning from different perspectives. As an intern, you'll work closely with Solution Consulting leaders, supporting meaningful initiatives that improve how we operate and make a real difference to the team.
This internship is an opportunity to learn by doing. You'll gain hands-on experience on transformational projects, receive guidance from experienced mentors, and build practical skills-all while being part of one of the world's most innovative technology companies.
What you'll do:

• Support efforts to modernise how our team collaborates and communicates, contributing to a more connected and agile Solution Consulting organisation.
• Get involved in strategic projects and customer-facing initiatives that influence how we work and succeed as a business.
• Bring fresh thinking to productivity and engagement programmes, helping shape how we deliver value to customers.
• Learn from world-class mentors, receive hands-on training, and work with cutting-edge tools as you build skills in pre-sales, technology, and solution consulting.

Qualifications
Who you are:

• Full-time student at an accredited university (Computer Science, IT, Business, Marketing, or similar), graduating after June 2027.
• Curious and motivated to apply classroom learning to real-world challenges
• Enjoys solving problems, making sense of ambiguity, and bringing fresh ideas
• Thinks analytically with a consultative, strategic mindset
• Communicates clearly, builds relationships easily, and keeps the customer in focus
• Applicants must be currently enrolled in a bachelor's degree program and undertaking a placement year as part of their course.
• Available June or September 2026.

Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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