Jobs at Telefónica Tech

Lead customer discovery, application portfolio assessments, modernization strategies, Azure solution architecture, migration planning, and cloud-native designs. Support pre-sales through proposals, demonstrations, Statements of Work, and technical recommendations. Collaborate with delivery teams to implement solutions while contributing to service development, sales enablement, and practice growth.

Manage and grow an established portfolio of enterprise technology accounts. Responsibilities include meeting sales and profit targets, building customer and vendor relationships, identifying cross-selling opportunities, managing deals through completion, preparing proposals and margin models, delivering presentations, maintaining Salesforce data, and coordinating with purchasing, finance, PMO, and delivery teams.

Provides fully on-site, customer-facing IT support for meeting-room AV, Wi-Fi infrastructure, network ports, access switches, printers, booking tablets, and digital signage. Responsibilities include troubleshooting, equipment monitoring, network installation support, ticket triage, vendor coordination, documentation, incident escalation, and SLA adherence. The role requires strong problem-solving skills, ITIL knowledge, customer service experience, and successful BPSS and SC security vetting.

Provides fully onsite technical support for a client, including first-line triage, equipment monitoring, network patching, AV and workplace technology support, ticket logging, vendor coordination, and incident escalation. The role also assists with installing and troubleshooting network equipment, maintains documentation, and performs diagnostic and resolution activities under remote-team guidance. Previous onsite IT engineering or busy service desk experience is required, with AV experience advantageous. BPSS and SC clearance are required.

Develops and manages strategic technology partner relationships, primarily with Databricks, to drive co-sell revenue, pipeline growth, joint business planning, and partner enablement. Acts as the main partner contact, supports internal sales teams, tracks forecasts and incentives, and represents the company at executive briefings, industry events, and customer engagements. Requires strong commercial, communication, stakeholder-management, and presentation skills, plus regular UK travel.

Provides onsite technical support for a prestigious client, including deskside troubleshooting, network port and access switch support, audiovisual equipment, printers, room booking tablets, and digital signage. Performs equipment checks, monitors onsite technology, logs and triages vendor tickets, escalates incidents, and assists with network equipment installation, diagnostics, resolution, and documentation. The role is fully onsite Monday through Friday and requires successful BPSS and SC clearance vetting.

Senior Dynamics 365 Finance Consultant responsible for defining financial processes, configuring and customizing D365 Finance solutions, supporting data migration, testing, documentation, training, workshops, acceptance testing, and go-live activities. The role involves close client collaboration, solution design, stakeholder management, and delivery of end-to-end enterprise implementations.

Supports People Operations across the employee lifecycle, including contracts, onboarding, right-to-work and DBS checks, employee records, absence and benefits administration, references, compliance, reporting, annual HR processes, and continuous improvement projects. The role requires accurate HR system maintenance, confidential information handling, strong administration, communication, organization, and customer-focused support.

Supports core finance processes including accounts payable, purchase order review, supplier queries, reconciliations, sales invoicing, employee expense reviews, financial record maintenance, and ad hoc reporting. The role requires accuracy, organization, numerical confidence, discretion, clear communication, and collaboration in a busy finance environment.

Provides fully onsite technical support for a prestigious Bristol client. Responsibilities include first-line customer contact, onsite triage, monitoring equipment, supporting ports, access switches, printers, AV systems, room-booking tablets and digital signage. The engineer logs and escalates incidents, coordinates with third-party vendors, assists with network equipment installation, performs diagnostics and resolutions, and maintains service documentation. BPSS and SC security clearance are required.

Serves as the first point of contact for customers reporting IT issues. Responsibilities include answering calls and queries, logging detailed tickets, resolving basic incidents where possible, proactively addressing customer needs, and maintaining excellent customer service through telephone, email, and customer portal interactions.

Lead customer-facing FinOps engagements across Azure, AWS, and GCP. Identify and implement cloud cost optimization opportunities, quantify savings, develop FinOps maturity roadmaps, deliver workshops and reports, and advise stakeholders on cloud financial management, governance, and operating models. Collaborate with pre-sales, professional services, and managed services teams to deliver measurable cloud efficiency and financial outcomes.

Provides administrative support across the employee lifecycle, including onboarding, contracts, leavers, absence, benefits, references, employee records, compliance, reporting, and annual People processes. Maintains accurate HR system data, handles confidential information, supports audits and policy administration, responds to employee and manager queries, and contributes to People projects and continuous improvement initiatives.

Provide end-to-end support for Microsoft Dynamics 365 Finance and Supply Chain Management, specializing in manufacturing, supply chain, and advanced warehousing. Diagnose and resolve customer issues, perform root cause analysis, recommend enhancements, support Microsoft release updates, and assist with go-live and post-implementation activities. The role also involves customer collaboration, documentation, SLA adherence, knowledge sharing, and continuous improvement of managed services.

Provide end-to-end support for Microsoft Dynamics 365 Customer Engagement and Power Platform solutions. Diagnose and resolve customer issues, recommend enhancements, support updates and releases, and assist with service readiness and go-lives. Act as a subject matter expert, collaborate with Microsoft and internal teams, and maintain strong customer relationships while driving continuous improvement across D365 CE implementations.

Leads a large enterprise sales organization responsible for new business, strategic account growth, cross-selling, and high-value technology solution opportunities. Owns revenue, pipeline, forecasting, go-to-market strategy, profitability, executive relationships, and sales effectiveness. Coaches managers and sales professionals, builds a high-performance culture, develops succession plans, and drives complex enterprise deals typically valued at £500,000 to £10 million.

Leads cloud architecture strategy for enterprise transformations, strategic bids, RFPs, and complex customer engagements. Acts as a delegated design authority, shaping secure, scalable, resilient, commercially viable Azure and AWS solutions. Provides programme-level direction, advises senior stakeholders, assures designs, develops reusable architecture patterns, supports governance, and mentors cloud architects. The role requires expertise in landing zones, migration, modernisation, security, networking, observability, automation, governance, FinOps, platform engineering, DevOps, and Infrastructure as Code.

Designs and provisions Azure infrastructure for customer data analytics workloads, supports Azure DevOps delivery and production operations, and improves solution architecture and internal processes. The role provides technical escalation, evaluates new Azure technologies, transfers technical knowledge, and mentors the managed services team. It is customer-facing and may occasionally require remote work outside normal office hours.

Manage, maintain, troubleshoot, and optimize enterprise datacenter networking and perimeter security infrastructure, including LAN, WAN, WLAN, firewalls, VPN, and application delivery systems. The role includes patching, monitoring, documentation, performance improvement, supplier coordination, and cross-functional support in secure environments. Candidates need extensive enterprise networking experience, Cisco ACI, switching and routing expertise, firewall experience, network management tools knowledge, and CCNP certification. UK work authorization, personal transport, and successful SC and NPPV3 vetting are required.

Prepare and review monthly management accounts, balance sheet reconciliations, revenue recognition and lease accounting (IFRS). Supervise purchase ledger, manage intercompany reconciliations, coordinate external audit, support internal controls, and act as Microsoft Dynamics superuser while providing technical accounting and reporting support across the finance function.