Jobs at Telefónica Tech

Serves as the first point of contact for customers reporting IT issues. Responsibilities include answering calls and queries, logging detailed tickets, resolving basic incidents where possible, proactively addressing customer needs, and maintaining excellent customer service through telephone, email, and customer portal interactions.

Lead customer-facing FinOps engagements across Azure, AWS, and GCP. Identify and implement cloud cost optimization opportunities, quantify savings, develop FinOps maturity roadmaps, deliver workshops and reports, and advise stakeholders on cloud financial management, governance, and operating models. Collaborate with pre-sales, professional services, and managed services teams to deliver measurable cloud efficiency and financial outcomes.

Provides administrative support across the employee lifecycle, including onboarding, contracts, leavers, absence, benefits, references, employee records, compliance, reporting, and annual People processes. Maintains accurate HR system data, handles confidential information, supports audits and policy administration, responds to employee and manager queries, and contributes to People projects and continuous improvement initiatives.

Provide end-to-end support for Microsoft Dynamics 365 Finance and Supply Chain Management, specializing in manufacturing, supply chain, and advanced warehousing. Diagnose and resolve customer issues, perform root cause analysis, recommend enhancements, support Microsoft release updates, and assist with go-live and post-implementation activities. The role also involves customer collaboration, documentation, SLA adherence, knowledge sharing, and continuous improvement of managed services.

Provide end-to-end support for Microsoft Dynamics 365 Customer Engagement and Power Platform solutions. Diagnose and resolve customer issues, recommend enhancements, support updates and releases, and assist with service readiness and go-lives. Act as a subject matter expert, collaborate with Microsoft and internal teams, and maintain strong customer relationships while driving continuous improvement across D365 CE implementations.

Leads a large enterprise sales organization responsible for new business, strategic account growth, cross-selling, and high-value technology solution opportunities. Owns revenue, pipeline, forecasting, go-to-market strategy, profitability, executive relationships, and sales effectiveness. Coaches managers and sales professionals, builds a high-performance culture, develops succession plans, and drives complex enterprise deals typically valued at £500,000 to £10 million.

Leads cloud architecture strategy for enterprise transformations, strategic bids, RFPs, and complex customer engagements. Acts as a delegated design authority, shaping secure, scalable, resilient, commercially viable Azure and AWS solutions. Provides programme-level direction, advises senior stakeholders, assures designs, develops reusable architecture patterns, supports governance, and mentors cloud architects. The role requires expertise in landing zones, migration, modernisation, security, networking, observability, automation, governance, FinOps, platform engineering, DevOps, and Infrastructure as Code.

Designs and provisions Azure infrastructure for customer data analytics workloads, supports Azure DevOps delivery and production operations, and improves solution architecture and internal processes. The role provides technical escalation, evaluates new Azure technologies, transfers technical knowledge, and mentors the managed services team. It is customer-facing and may occasionally require remote work outside normal office hours.

Provides fully onsite technical support for a prestigious client in Central Manchester. Responsibilities include first-line customer contact, troubleshooting desk, wall and floor ports, wireless access points, network equipment, printers, audiovisual systems, room-booking tablets, and digital signage. The engineer monitors equipment, logs and triages vendor tickets, escalates incidents, supports network equipment installation, and documents resolutions. The role requires prior onsite IT or service desk experience, UK work authorization, and successful BPSS and SC clearance.

Manage, maintain, troubleshoot, and optimize enterprise datacenter networking and perimeter security infrastructure, including LAN, WAN, WLAN, firewalls, VPN, and application delivery systems. The role includes patching, monitoring, documentation, performance improvement, supplier coordination, and cross-functional support in secure environments. Candidates need extensive enterprise networking experience, Cisco ACI, switching and routing expertise, firewall experience, network management tools knowledge, and CCNP certification. UK work authorization, personal transport, and successful SC and NPPV3 vetting are required.

Coordinate PMO governance, quality assurance, portfolio reporting, resource planning, dependencies, audits, workshops, and project administration. The role maintains project data, dashboards, documentation, action tracking, and delivery processes; supports Project Managers with tools and process queries; supervises a PMO Administrator; prepares stakeholder materials; escalates risks and slippage; and contributes to continuous improvement and PMO training resources.

Provides infrastructure consulting and managed-service support for enterprise customers. Responsibilities include evaluating needs, deploying and maintaining servers, storage, software, and platforms; troubleshooting infrastructure and integration issues; migrating legacy environments; estimating delivery effort; managing customer expectations; documenting solutions; and transferring technical knowledge. The role requires expertise across VMware, Azure, HPE SAN, Veeam, Windows Server, blade hardware, and networking.

Prepare and review monthly management accounts, balance sheet reconciliations, revenue recognition and lease accounting (IFRS). Supervise purchase ledger, manage intercompany reconciliations, coordinate external audit, support internal controls, and act as Microsoft Dynamics superuser while providing technical accounting and reporting support across the finance function.

Responsible for monthly management accounts, supervising purchase ledger, Dynamics superuser duties, technical accounting (IFRS, lease accounting, revenue recognition), balance sheet and intercompany reconciliations, coordinating external audits, supporting internal controls, group reporting, and finance improvement projects.

Lead end-to-end Dynamics 365 Finance implementations: gather requirements, design solutions, configure modules, manage data migration, test and deploy customizations, deliver training and workshops, advise clients, and mentor project teams to ensure successful go-live and adoption.

Seeking a GIS Consultant to lead ArcGIS Enterprise 11.5 configurations, deliver GIS solutions, and troubleshoot issues. Requires strong communication and analytical skills in a regulated environment.

Lead end-to-end Dynamics 365 Finance implementations: define financial processes, configure D365 Finance (F&SCM) modules, support data migration, testing, training, and solution documentation. Facilitate workshops, validate solutions, and ensure successful go-live and acceptance.

Design and deliver enterprise-level data solutions using Azure tools and SQL analytics, focusing on data insights and customer satisfaction.

As a Principal Dynamics Finance Consultant, you will lead D365 Finance projects, configure solutions, deliver training, and mentor teams, ensuring client success.

Lead end-to-end Dynamics 365 Finance implementations: define financial processes, configure D365 Finance modules, manage data migration and testing, design customizations, run workshops and training, mentor consultants, and act as trusted advisor to deliver projects to scope and quality.