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The Role
Supports the Sales team through daily operations, MIS reporting, dashboards, performance tracking, and data analysis. The role analyzes large datasets, delivers actionable insights, coordinates with cross-functional stakeholders, tracks business metrics, ensures reporting accuracy, and identifies process improvements. Advanced Excel skills are required, while SQL, Power BI, and Tableau are advantageous.
Summary Generated by Built In
About Us
Paytm is India's leading mobile payments and financial services distribution company and a pioneer of the mobile QR payments revolution. Paytm builds technologies that empower small businesses with payments and commerce solutions.
Our mission is to serve half a billion Indians and bring them into the mainstream economy through technology.
About Paytm Payments Services (PPSL)
PPSL enables thousands of online merchants to offer a world-class, frictionless payment experience to their customers. We are present across large enterprises and startups, including well-known unicorns.
We strive to take payments beyond an enabler to a driver of revenue and growth for our merchants. Online Payment Gateway is Paytm’s B2B business regulated by RBI, and this team is responsible for growing the penetration of Paytm’s PA-PG business across Indian merchants.
About the Role
We are looking for a detail-oriented Sales Operations professional to support the Sales team through reporting, data analysis, MIS management, and cross-functional coordination.
Key Responsibilities
Manage day-to-day Sales Operations and reporting activities.
Prepare and maintain MIS reports, dashboards, and performance trackers.
Analyze large datasets and provide actionable business insights.
Ensure accuracy and timely delivery of reports.
Coordinate with Sales, Finance, Operations, Merchants, and other internal teams.
Track key business metrics and support performance reviews.
Identify process gaps and support reporting/process improvements.
Skills
Strong proficiency in MS Excel and handling large datasets.
Knowledge of Pivot Tables, VLOOKUP/XLOOKUP, SUMIFS, and other Excel functions.
Strong analytical, problem-solving, and attention-to-detail skills.
Good communication and stakeholder management skills.
Ability to manage multiple priorities in a fast-paced environment.
Knowledge of SQL/Power BI/Tableau is an added advantage.
Experience
3–5 years of experience in Sales Operations, MIS, Business Operations, Reporting, or Data Analytics.
Experience in a fast-paced, technology-driven environment is preferred.
Education
Bachelor's degree is mandatory.
Compensation
If you are the right fit, we believe in creating wealth for you. With 500 Mn+ registered users, 21 Mn+ merchants, and the depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers and merchants.
Skills Required
- 3-5 years of experience in Sales Operations, MIS, Business Operations, Reporting, or Data Analytics
- Bachelor's degree
- Strong proficiency in MS Excel and handling large datasets
- Knowledge of Pivot Tables, VLOOKUP/XLOOKUP, SUMIFS, and other Excel functions
- Strong analytical, problem-solving, and attention-to-detail skills
- Good communication and stakeholder management skills
- Ability to manage multiple priorities in a fast-paced environment
- Experience in a fast-paced, technology-driven environment
- Knowledge of SQL, Power BI, or Tableau
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The Company
What We Do
Paytm Payments Services Limited (PPSL) is a wholly owned subsidiary of One97 Communications. It is a technology company that provides digital payment solutions, including payment gateways, and financial tools for businesses in India. Its mission is to drive financial inclusion by empowering online brands, startups, and small merchants to accept digital payments and manage their business operations efficiently through robust, secure, and reliable technology.
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