The Role
Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers.
We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs.
We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it?
Purpose of the role:
The Sales Operations Analyst will be instrumental in managing the sales tools and technology, including Salesforce. You will troubleshoot and refine the sales process and associated sales flows. The role involves collaborating with sales, marketing, and product teams to ensure alignment, streamlining of processes, and driving efficiency across the sales organization. The ideal candidate will possess strong Salesforce skills and a passion for improving sales operations.
Key Responsibilities:
- Sales Process Optimization:
- Work closely with sales leaders to streamline and improve sales processes from lead generation to deal closure.
- Implement and maintain sales tools and systems (e.g., CRM platforms, sales enablement software).
- Identify bottlenecks in the sales process and recommend solutions to enhance productivity.
- Sales Enablement:
- Support the sales team with training materials, process documentation, and resources to help them close deals efficiently.
- Ensure the sales team has access to the latest product information, pricing, and promotional offers.
- Act as a liaison between sales, marketing, and product teams to ensure effective communication and alignment.
- CRM Management:
- Oversee the integrity and accuracy of the CRM system.
- Ensure the sales team is properly utilizing the CRM for pipeline management, account tracking, and reporting.
- Conduct regular audits and provide ongoing training to ensure the CRM is being used optimally.
- Sales Performance Analysis:
- Conduct post-sales analysis to evaluate the effectiveness of sales campaigns, promotions, and strategies.
- Provide actionable insights to sales leadership for performance improvement.
- Track key metrics like win rates, conversion rates, and customer acquisition costs.
- Cross-functional Collaboration:
- Work closely with marketing to align campaigns and initiatives with sales objectives.
- Collaborate with product teams to communicate customer feedback and market needs.
- Support the customer success team with data to identify growth opportunities in existing accounts.
Qualifications:
- 2+ years of experience in sales operations, sales analysis, or a related field (preferably in the automotive, software, or technology sectors).
- 2 +Years Experience with CRM software (Salesforce) and other sales tools.
Skills:
- Excellent communication and interpersonal skills.
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
- Strong problem-solving and critical thinking abilities.
- Attention to detail with a focus on accuracy and process improvement.
- Ability to work collaboratively with cross-functional teams.
Nice to have:
- Familiarity with the automotive technology or software development industry.
- Knowledge of sales methodologies and pipeline management strategies.
- Understanding of pricing and quote generation processes in the automotive or software sectors.
Why join us?
We’re on a journey to become market leaders in our space – and with that comes some incredible opportunities. Collaborate and learn from industry experts from all over the globe. Work with game-changing products and services. Get the training and support you need to try new things, adapt to quick changes and explore different paths. Join Keyloop and progress your career, your way.
An inclusive environment to thrive
We’re committed to fostering an inclusive work environment. One that respects all dimensions of diversity. We promote an inclusive culture within our business, and we celebrate different employees and lifestyles – not just on key days, but every day.
Be rewarded for your efforts
We believe people should be paid based on their performance so our pay and benefits reflect this and are designed to attract the very best talent. We encourage everyone in our organisation to explore opportunities which enable them to grow their career through investment in their development but equally by working in a culture which fosters support and unbridled collaboration.
Keyloop doesn’t require academic qualifications for this position. We select based on experience and potential, not credentials.
We are also an equal opportunity employer committed to building a diverse and inclusive workforce. We value diversity and encourage candidates of all backgrounds to apply.
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The Company
What We Do
As the largest global automotive technology company, Keyloop delivers cutting-edge solutions, tailored to the modern needs of auto retailers and OEMs alike. With 40 years of automotive DNA, and a deep understanding of what it takes to drive success, Keyloop solutions are delivered in over 90 countries, and trusted by more 20,000 retailers and 80 OEMs worldwide. From the showroom to the workshop, and everything in between, its technology facilitates distinctive customer experiences between key systems, tools and departments. With modern consumers demanding increasingly high levels of service and responsiveness, Keyloop and their partners connect retailers and OEMs to consumers through every step of their journey. Keyloop delivers a proven technology ecosystem that redesigns the automotive retail experience to cultivate lasting loyalty and optimise margins through increased efficiency, elevated experiences, and unrivalled connected data. For more information, please visit www.keyloop.com
