We’re seeking a detail-oriented and proactive Sales Operations Coordinator to support the daily operational efficiency of our go to market team. This role plays a critical function in ensuring smooth workflows, clean data, and scalable systems—especially within our HubSpot CRM environment.
In addition to optimizing sales operations on the demand side, this role will play a key part in streamlining operational processes on the supply side of our business—supporting the recruitment, onboarding, and retention of veterinarians and veterinary technicians. You’ll help ensure that our supply-side teams have the tools, insights, and infrastructure needed to scale efficiently.
Key Responsibilities- Serve as the primary administrator of HubSpot CRM, supporting both sales and supply-side teams with pipeline management, workflows, and automation.
- Build and maintain dashboards and reports to track performance and ensure data accuracy across the CRM.
- Collaborate with supply-side stakeholders to streamline onboarding, credentialing, and engagement workflows for veterinarians and vet technicians.
- Identify process bottlenecks and implement solutions to enhance operational efficiency across both sides of the marketplace.
- Maintain CRM data hygiene, working to improve completeness, consistency, and reliability of partner records (clinics, practitioners, etc.).
- Support cross-functional initiatives involving marketing, growth, customer success, and finance to optimize lead nurturing, supply enablement, and partner satisfaction.
- Assist in training team members on HubSpot usage, process adherence, and tool best practices.
- Provide operational support for strategic initiatives, such as supply expansion or retention programs.
- 2+ years in a Sales Operations, Revenue Operations, or Marketplace Operations role.
- Hands-on experience using HubSpot CRM (certifications a plus).
- Proven experience improving or automating operational workflows, ideally in a two-sided marketplace or healthcare environment.
- Proficiency in Excel or Google Sheets, and comfort working with CRM data and performance metrics.
- Excellent organizational skills and a detail-oriented, data-driven approach.
- Strong interpersonal skills and the ability to collaborate cross-functionally with sales, operations, and finance teams.
Exact compensation may vary based on skills, experience, and location.
- Accelerated growth & learning potential.
- Stipends for home office setup, continuing education, and monthly wellness.
- Comprehensive health benefits to fit your needs with base medical plan covered at 100% with optional premium buy up plans.
- 401K
- Unlimited Paid Time Off.
- Paid Maternity/Paternity and reproductive care leave.
- Gifts on your birthday & anniversary.
- Opportunity for domestic travel, including for regional team building events.
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What We Do
Roo is a first-of-its-kind online veterinary relief service platform that gives veterinarians, vet techs and hospitals complete control over where and how they work. We at Roo see ourselves as more than just a vet recruitment agency. We saw veterinary clinics whose clients' needs outpaced their ability to fulfill them, and we saw veterinarians and vet techs working themselves to the bone at the mercy of everyone else's demands. We aim to transform the animal healthcare workplace to empower the veterinary professionals who make it so special. Veterinary medicine is so much more than just a job – it’s a passion. Combining innovative technology with an unmatched personal touch, Roo will change how you think about veterinary staffing. Join our growing community for free today.
