Jobs at Roo

Leads marketing strategy, go-to-market launches, positioning, acquisition, brand growth, partnerships, compliance, and performance measurement for Roo’s international markets. The role focuses initially on Canada, building market-specific engagement plans and a repeatable country-launch playbook while coordinating sales, lifecycle, brand, partnerships, and other marketing teams.

The Senior Growth Analyst partners with product, growth, and go-to-market teams to define objectives, monitor marketplace metrics, identify opportunities, and measure initiative impact. Responsibilities include building and maintaining dashboards, conducting SQL-based investigations, sizing opportunities, supporting trusted experiments, analyzing trends, and translating insights into execution direction. The role is remote-first with occasional onsite meetings in San Francisco.

Lead and coach a five-person product design team while remaining hands-on with end-to-end product design work. Establish design standards, strengthen design systems, guide career development, partner with company leadership, and shape discovery, interaction design, prototyping, and delivery practices. Advocate for customer needs and use AI to improve design workflows. The role is remote with occasional travel to San Francisco.

Senior People Partner serving as a strategic advisor to business and executive leaders. Owns employee relations, performance management, talent reviews, succession planning, workforce planning, organizational design, leadership development, engagement, DEI, and manager coaching. The role also leads complex employee relations investigations, develops HR policies, analyzes people metrics, and drives organizational effectiveness and change initiatives in a high-growth, remote-first company.

Lead high-priority product initiatives across marketplace growth, onboarding, booking, incentives, analytics, and customer retention. Define strategy, metrics, experiments, and scalable systems while partnering with engineering, design, marketing, operations, data, and business leadership. Own product outcomes across veterinary professional and hospital experiences, communicate progress clearly, and drive measurable business and user impact in a remote-first startup environment.

Leads Roo’s integrated brand campaigns, major launches, thought leadership, PR, and strategic partner marketing. Owns campaign strategy, storytelling, cross-functional execution, measurement, brand research, market expansion, agency relationships, budgets, and campaign planning systems. Partners with PR agencies to build earned media, sponsored content, industry presence, and executive and customer thought leadership that strengthens Roo’s credibility among veterinary professionals and animal hospitals.

Manage enterprise veterinary hospital accounts, building regional and executive relationships, leading onboarding and activation, driving platform adoption, monitoring account health, reducing churn, and improving retention. Coordinate cross-functional teams, support QBRs, execute account plans, surface partner feedback, and co-own net revenue retention outcomes. The role is remote or hybrid in San Francisco and requires 30–50% travel for partner meetings, onboarding, and industry events.