About Figure
Figure Technology Solutions, Inc. (Nasdaq: FIGR; OPEN: FGRS) is the leading blockchain-native capital marketplace for the origination, funding, sale and trading of tokenized assets. More than 480 partners use its loan origination system and capital marketplace. Collectively, Figure and its partners have originated over $30 billion of loans to date, among other products. The fastest growing components are Figure Connect, its credit marketplace, and Democratized Prime, Figure’s on-chain lend-borrow marketplace. Figure’s ecosystem also includes DART (Digital Asset Registry Technology) for asset custody and lien perfection, and $YLDS, a yield-bearing stablecoin registered with the SEC as a security under the Securities Act of 1933.
Figure is the market leader in real-world asset (RWA) tokenization. The company has received triple-A ratings ratings from S&P and Moody’s on multiple loan securitizations, the first of its kind for blockchain finance.
We’re proud to be recognized as one of Forbes’ Top 50 Fintech Companies and CNBC’s World’s Top Fintech Companies.
About the Role
We’re looking for a Sales Operations Analyst to join our growing team! As Sales Operations Analyst, you’ll support all aspects of the day-to-day Sales function. The role is a mix of direct sales rep support, data integrity, tactical task execution, and task automation. You’ll be highly detail oriented and comfortable getting in the weeds, while always looking for ways to create efficiencies. You’ll join a team of stellar Sales and Marketing Operations analysts and work closely with Sales Representatives, Sales Leaders, Marketing, and cross-functional teams.
What You’ll Do
- Serve as the primary point of contact for Salesforce and Ops Console user support, addressing and resolving questions from the sales team
- Own daily, weekly, and monthly “Run the Business” operations, such as lead and account assignment, data integrity updates, email triaging, and report building
- Identify areas for improvement, optimize current tasks, and automate manual processes to enhance efficiency and reduce manual work
- Act as the first line of defense for production support bugs and feature feedback, filing Jira tickets on behalf of the sales team and escalating as needed
- Maintain comprehensive documentation for all sales processes and Run the Business tasks
- Learn the “build” side of Sales Ops, assisting with field creation, Flows, page layouts, and list views when possible
- Assist in new sales tool setup, training, rollout, onboarding, and adoption monitoring
- Create and maintain standardized reports and dashboards to monitor pipeline health, data integrity, and key performance indicators in Salesforce
- Support the hygiene and administration of Salesforce through routine data clean-ups and report notifications
- Execute quarterly projects aimed at elevating sales team efficiency and efficacy
- Assist in building out Salesforce tools for the New Construction team
What We Look For
- Bachelor’s degree
- 1+ years of experience in a Sales Operations capacity
- Experience using Salesforce
- Highly detail oriented
- Excellent verbal and written communication skills
- Ability to manage time effectively across multiple work streams and juggle multiple projects
- Strong analytical skills and the ability to thrive in a data-rich environment
- Experience collaborating effectively with business stakeholders, sales reps, and cross-functional teams
- Ability to create thorough documentation of work
- Adhere to all company security policies and data handling procedures.
- Complete mandatory security awareness training within required timeframes.
- Promptly report any suspected security incidents or suspicious activity to the Security team.
Salary
- Base Compensation Range: $76,600 - $100,000/yr
- 5% annual bonus target, paid quarterly
- Company equity in the form of RSUs
This is the compensation range for the role in the United States. Actual compensation may vary based on a candidate’s experience, skills, location, internal equity, and evolving business needs. While most offers are generally made within the middle of the range, final compensation is determined based on the factors above.
Benefits
- Comprehensive medical, dental, and vision coverage, with 100% employer-paid premiums for employees and their dependents on select plans
Company HSA, FSA, Dependent Care FSA, 401(k), and commuter benefits
Employer-paid life and disability insurance
11 observed holidays and PTO plan
Up to 12 weeks of paid family leave
Continuing education reimbursement
Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice.
Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
#LI-SB1 #LI-Hybrid
Skills Required
- Bachelor's degree
- At least 1 year of experience in Sales Operations
- Experience using Salesforce
- Highly detail-oriented
- Excellent verbal and written communication skills
- Ability to manage time effectively across multiple workstreams and projects
- Strong analytical skills and ability to work in a data-rich environment
- Experience collaborating with business stakeholders, sales representatives, and cross-functional teams
- Ability to create thorough work documentation
- Adherence to company security policies and data handling procedures
- Completion of mandatory security awareness training
- Prompt reporting of suspected security incidents or suspicious activity
Figure Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Figure and has not been reviewed or approved by Figure.
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Healthcare Strength — Health coverage is fully employer‑paid on select plans for employees and dependents, alongside company‑paid life and disability insurance and mental‑health support. This breadth and low out‑of‑pocket cost are highlighted as standout aspects of the package.
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Leave & Time Off Breadth — Time off is positioned as flexible with generous PTO, paid holidays, and sick time. Paid family leave is available for both birthing and non‑birthing parents.
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Equity Value & Accessibility — Equity is broadly offered with renewal grants and the option to take performance bonuses as equity. This structure signals accessible ownership across roles.
Figure Insights
What We Do
Figure has applied blockchain technology across a series of real-world applications that are delivering real and immediate value to everyday consumers across sectors, including loan origination, private company cap table and fund management, security markets and payments. Figure has and continues to develop innovative products and services that seek to bypass traditional incumbents within the financial services industry. Simply put, Figure is delivering on the promise of blockchain technology. Over $15B in transactions have been conducted on the Provenance Blockchain, a layer 1 designed for financial services, built and deployed by Figure. As one of the first lenders to fully use blockchain technology, Figure is driving adoption across the lending ecosystem and providing stakeholders the benefit of an immutable record of asset ownership on the Provenance Blockchain. Figure’s HELOC product has enabled over 85,000 households across 45 states to unlock a combined $6 billion in equity from their homes. These lines of credit give people the opportunity to fund home improvement projects, secondary education, and more. Figure is a regulatory powerhouse, boasting over 200 lending, servicing and money transmission licenses, SEC approval as an Alternative Trading System, and FINRA approved broker-dealer status. While some fintech companies aim to compete with traditional banks, Figure has stuck to expanding use cases for blockchain in finance and creating tech-enabled solutions for deep financial change in the markets. The company's iterative approach to product development has helped it to meet the evolving needs of its customers.
Why Work With Us
Figure creates tech-enabled, cutting-edge solutions for deep financial change, meeting the evolving needs of its customers. As the only firm leveraging blockchain technology to create real-world applications and immediate value to everyday consumers, Figure is effectively bridging the gap between the digital asset and traditional finance spaces.
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