Jobs at Figure

Support treasury and financial operations across multiple entities by monitoring cash and digital assets, reconciling accounts, executing wires and ACH transfers, managing loan-sale funding, processing vendor payments, producing contractual reports, and supporting month-end close. The role also reconciles loan and collateral data, improves financial workflows, assists with capital raising, and partners cross-functionally to maintain controls and scale blockchain-enabled financial infrastructure.

Lead product design for complex fintech and blockchain marketplace experiences across investing, lending, borrowing, and digital assets. Translate ambiguous requirements, financial concepts, technical constraints, and regulatory needs into intuitive workflows. Create prototypes and high-fidelity designs, collaborate with Product and Engineering through implementation, contribute to design systems, anticipate edge cases, influence product decisions, and mentor designers.

Execute and maintain loan pricing changes across systems, monitor pricing accuracy, develop controls, and identify discrepancies. Analyze product performance, funnel conversion, competitor pricing, and revenue metrics. Build dashboards and reporting, support financial and market analysis, collaborate cross-functionally, and document pricing processes and decisions.

Advise Figure on corporate governance, public company reporting, securities law, capital markets, M&A, broker-dealer regulation, and blockchain-based securities initiatives. Lead transactions, regulatory matters, board support, outside counsel, and cross-functional execution while providing practical guidance to senior executives on complex legal and compliance issues.

Manage ISO and financing broker relationships, oversee SMB financing application pipelines, coordinate lead submissions and deal funding, answer partner inquiries, and educate partners on Figure’s technology and borrower application process. The role also supports partner onboarding, tracks conversion and approval metrics, optimizes partner performance, contributes to partnership strategy, and ensures regulatory and security compliance.

Handles inbound customer calls, chats, and emails in a high-volume call center. Guides customers through products and applications, troubleshoots platform issues, conducts video notary sessions, resolves concerns, and identifies process improvements. The role requires strong communication, attention to detail, compliance training, e-notary licensing, and adaptability to evolving technology and procedures.

Handle inbound customer calls, chats, and emails; guide customers through product applications; troubleshoot platform issues; resolve concerns; conduct video notary sessions; identify support trends; complete compliance and licensing training; and contribute to customer experience improvements in a fast-paced call center.

Prospect into named enterprise accounts through email, phone, and LinkedIn. Research organizations, map stakeholders, create targeted outreach, qualify interest, and generate qualified meetings for Account Executives. Maintain accurate CRM records, build account plans, partner with Marketing on campaigns and conferences, and provide market feedback. The role requires consistent outbound activity, enterprise prospecting experience, resilience, and occasional travel.

Manage credit risk strategies for HELOC and secured lending portfolios. Refine underwriting policies, analyze loan performance and credit losses, develop valuation and predictive models, identify customer segments, and design portfolio monitoring frameworks. Partner with Capital Markets, Product, Engineering, Data Science, Fraud, Legal, and Compliance to test and implement risk changes, ensure regulatory adherence, support growth initiatives, and communicate underwriting performance to investors and executives.

Leads workforce management forecasting and capacity planning for a contact center. Analyzes historical performance, volume trends, seasonality, staffing deviations, service targets, and forecast variances. Provides operational recommendations, documents procedures, supports process improvements, and serves as a subject matter expert on forecasting tools and techniques. The role requires collaboration across teams, adherence to financial-services regulations and security policies, and maintaining staffing levels aligned with demand and SLAs.

Directs treasury and financial operations for a fintech company, including funds-flow design, payment infrastructure, wire and ACH execution, cash reconciliations, remittance reporting, workflow automation, and SOX-compliant controls. Coordinates analyst workloads, mentors team members, improves operational efficiency, communicates across leadership levels, and supports capital raising and investor engagement initiatives.

The role involves providing legal counsel on markets and products at the intersection of crypto and securities, ensuring compliance with related laws.

Lead SEC and financial reporting for a public fintech company, managing preparation and filing of 10-Ks, 10-Qs, 8-Ks, XBRL tagging, and disclosure. Maintain reporting calendar, SOX controls, collaborate with legal, auditors, and executives, and provide technical accounting guidance on new standards and strategic projects.