Sales Operations Analyst - Remote USA (6268)

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Hiring Remotely in Richardson, TX, USA
In-Office or Remote
Junior
Artificial Intelligence • Information Technology • Software • Consulting
The Role
Support global sales operations by managing onboarding/transfers/terminations, documenting and improving processes, troubleshooting system issues with IT, and performing general sales operations tasks using Salesforce and Excel.
Summary Generated by Built In

itD is seeking a highly organized Sales Operations Analyst who is intellectually curious and action-oriented, to join our team.  The candidate will be among a team responsible for supporting the client's sales businesses through systems and processes.
The ideal candidate brings a well-rounded background in sales support or Salesforce.com Administrator. They thrive in fast-paced environments, excel at managing multiple workstreams simultaneously, and possess a business and operational mindset to support the sales process.

The role is 100% remote. This is a W2 opportunity with itD and contracted at a Fortune 500 client in Silicon Valley. The individual selected will be instrumental in helping us continue to deliver excellence to our base of leading global accounts.
You will also interact closely with itD's Communities of Practice (CoP), expand your network, and grow your career. This is a unique chance to meet others who think differently and are passionate about challenging the status quo!
 
Internal Responsibilities
  • Attend regular internal practice community meetings.
  • Collaborate with your itD practice team on industry thought leadership.
  • Complete client case studies and learning material (blogs, media material).
  • Build out material to contribute to the Digital Transformation practice.
  • Attend internal itD networking events (in person and virtual).
  • Work with leadership on career fast-track opportunities.
Job Title: Sales Operations Analyst
Location: Remote USA 
Duration: 6 months
Compensation: DOE + Full Benefits
Interview: Webex video
Years of Experience: 2+

Required Skills and Who You Are:

We are seeking an intellectually curious, action-oriented Sales Operations Analyst to join our Global Sales Operations team! The candidate will be among a team responsible for supporting our sales businesses through systems and processes.

Job Description

  • Work with the immediate team and extended worldwide team to support onboarding, transfers and terminations and the associated system access processes
  • Document the current processes and identify areas of improvement
  • Work with IT team to troubleshoot and resolve issues
  • Additional sales operations tasks as assigned

Requirements

  • 2+ years in a Sales Support or Salesforce.com Administration
  • Working knowledge of Salesforce.com Administration or Database Administration
  • Advanced Excel skills
  • Eager to learn

Education

  • Bachelor's Degree

Company Description
About itD: We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we challenge ourselves to be considerate, fair and to re-think what great outcomes mean for our customers. This permeates down to how we approach every interaction, on every project, for every client. You’ll thrive here if you are a dynamic self-starter, a difference-maker or someone who wants to deliver great results, without constraints.

The itD Digital Experience: Joining us means you’ll be part of our global community, you have a say about your own career journey, and you’ll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high-performance teams across numerous industries. itD offers our employees excellent benefits such as medical, dental, vision, life insurance, paid holidays, 401K + matching, networking & career learning and development programs. We are growing and we want to see you grow! Visit https://itdtech.com/careers to learn more about what working at itD can mean for you.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. itD is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please contact us at [email protected] and let us know the nature of your request and your contact information.

Additional Info
Dynamic environment in a culture of respect, empowerment and recognition for a job well done, apply today!

Skills Required

  • 2+ years in Sales Support or Salesforce.com Administration
  • Working knowledge of Salesforce.com Administration or Database Administration
  • Advanced Excel skills
  • Bachelor's Degree
  • Eager to learn

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The Company
HQ: Campbell, California
273 Employees
Year Founded: 2005

What We Do

itD is a different kind of technology and software development consultancy that puts client needs at the center of what we do. We combine the experience of a full-service consultancy with the agility of a specialized firm to help clients reimagine and improve operations and solve challenges unique to their business. Founded in 2005, we are headquartered in Silicon Valley and are honored to have long term partnerships with many of the world’s leading enterprise technology firms. With onshore, nearshore and offshore capability centers we are able to provide seamless global reach. We define ourselves by solving the toughest challenges in business. To tackle these challenges, we deploy the best people armed with the best technology to help our clients by enabling next-generation experiences, transforming tech operations, leveraging BI and analytic depth to convert data to advantage, delivering advanced DevOps and software development services and unlocking the potential of AI. Our mantra as itD is “Innovate Transform Deliver” and as a proud woman- and minority-owned business, we are focused on delivering a unique perspective and approach that attracts a robust and diverse talent pool. We believe this diversity of talent, thinking and perspective leads to better outcomes for our clients and a positive impact in our communities through our focus on giving back initiatives. We invite you to bring us the challenges no one else can solve. Because while other firms might give up, pivot, or pass… Impossible drives us. Certified Woman Owned - WBENC

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