Sales Operations Analyst (Bilingual in English & Korean)

Our Mission is to be #1 by creating a better life for our customers. At LG Electronics, we make products and services that make lives better, easier and happier through increased functionality and fun. Put simply, we offer the latest innovations to make "Life Good"! As a global leader, we strive for greatness not only in the products we make but in our people. That is why we are currently seeking the newest innovator to join our dynamic team as a Sales Operations Analyst

Culture for Growth | Top Notch Employee Health & Well Being Benefits | Every Voice Matters | Global Reach

With overall responsibility for LG Compressors and Motors sales, the Sales Operations Analyst will be responsible for coordination of day-to-day operation of all Compressor and Motor related business. This may include management of purchase order, sales order, invoice, inventory, and accounting aspects relating to the business.

Key Responsibilities

1. Order Management

• Order entry - Obtain Warehouse report and make order entry. Reconcile order qty and physical shipping quantity
• Receiving - Compare warehouse report and system to verify model/quantity match. When there's discrepancy, research and inform warehouse or factory based on research
• PO confirm - Check forecast and inventory to confirm purchase order from LG HQ. Purchasing price is needed to check if the price is corrected. Considering LGEUS JIT profit and Loss, discuss with HQ about change of purchasing price
• In/out Reconciliation - Reconcile System entry and warehouse report regularly
• Defective Return process - Entry Defective return from customer. Double check with QA team about model / quantity. In addition, discuss with HQ regarding reimbursement from HQ to LGEUS
• Model Change entry - When model changes, system entry is needed. In addition, need to be on site to monitor the process
• Price registration - Enter the selling price in the system
• Cost Structure creation / update - Whenever the price changes, update the cost structure to determine purchasing price. In case of new model and new warehouse, create new cost structure and share with HQ

2. Logistics Management

• Inbound Tracking - Based on the forecast, need to trace the shipment with forwarder and carrier.
• New warehouse contract review / negotiation - Review the contract of new warehouse(and any vendor) and negotiate the warehouse expense
• WH transfer management / Monitoring - Between warehouse and warehouse, need to arrange pickup and delivery. Tracking the shipment and pushing carrier is also required.
• Inventory Reconciliation (Weekly / Monthly) - Reconcile inventory transaction between system and physical shipment
• Physical Inventory - Conduct semi-annual physical inventory count

3. Expense Management

• Warehouse expense processing (GLAP) - Review the invoice and process payment. Challenge vendor if there's any discrepancy
• Carrier expense processing(Sales Portal) - Review the invoice and process payment. Challenge vendor if there's any discrepancy
• Mexico Customs clearance & IMMEX processing (GEVS) - Review the invoice and process payment. Challenge vendor if there's any discrepancy
• Monthly Accrual management - Calculate the expense which is not process within the month and accrual the expense

4. Miscellaneous

• C-TPAP Support - support C-TPAT team and visit warehouse for C-TPAT preparation
• GNMS entry - Any reimbursement from HQ is needed to input in GNMS system. Work with HQ and accounting to decide contact and expense code
• Claim - Claim warehouse for missing products. Claim forwarder for missing/stolen/damaged products in container (trailer)
• Customs clearance support (US / MX) - Whenever Customs (US/MX) clearance issue arises, contact appropriate party and resolve the issue
• AR Collection support - Support AR team for past due invoice

Skills and Qualifications

• Bachelor's Degree required,
• Minimum 2 years logistics/operations management experience
• Need critical thinking skills and reporting skills to business leaders.
• Strong analytical skills, collaborative problem-solver; effective communications both internally (Sales, SCM, DP and order management), as well as external customers.
• Proficient, high-level skills in Microsoft Power Point and Excel.
• Need experience in cross functional teams to work effectively and efficiently in a highly demanding work environment
• Need Bilingual communication skills in English and Korean

Pay range $60,000 - $80,000, In addition to base pay this role is eligible for a bonus/commission plan

At LG Electronics, we aspire to empower people and celebrate differences because we believe diversity will create the unexpected. We provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law or other protected traits/characteristics. Consistent with our commitment to providing equal opportunity and embracing diversity, we have implemented affirmative action to ensure applicants are employed and employees are treated without regard to these characteristics.

In addition to the above, we believe that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. We consider geographic pay differentials in final offers. Because we operate in many geographies and have many business units across the United States, where applicable, may not reflect the specific business or geography differential that will apply to the final offer.