Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.
About Journey Beyond
Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.
Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort; Exmouth Dive & Whalesharks Ningaloo, New Zealand coach tour specialist Grand Pacific Tours, and Voyages Tourism Australia.
Requirements
About the role
We are seeking an experienced Sales & Marketing Coordinator to join our team, based in Fremantle on a permanent full time basis. This role is a key support role within the Sales and Marketing team and its objective is to provide high quality support for Marketing team for Rottnest Express, Horizontal Falls Seaplane Adventures, Exmouth Dive & Whalesharks Ningaloo, Captain Cook Cruises and the wider Journey Beyond team.
Reporting to the Sales and Marketing Manager you will be assisting with the development of revenue, market share, reputation, and profile.
Key responsibilities will include:
- Income generation through coordination of sales and marketing activity including campaigns by assisting with planning and execution
- Planning, content generation and community management of content for social channels
- Support and grow stakeholder relationships
- Monitoring campaign performance and preparing sales and marketing reports.
- Conducting competitor and market research to identify trends and opportunities.
- Supporting trade, group, and partnership initiatives to drive business growth.
- Coordinating events, sponsorship activations, familiarisations, and industry engagements.
To be successful in this role, you will bring:
- Previous experience in a sales, marketing, tourism, hospitality, or similar coordination role.
- Excellent written and verbal communication skills.
- Experience working with CRM, CMS, social media, and digital marketing platforms.
- Strong organisational skills and the ability to manage multiple priorities and deadlines.
- Proficiency across the Microsoft Office Suite.
- High attention to detail and a proactive, solutions-focused approach.
- Creative and analytical thinker with strong problem-solving skills
Benefits
What We Offer
- Generous discounts on Journey Beyond travel and experiences
- An attractive salary and positive work environment
- Study Assistance Policy
- A career with opportunities for progression, transfers, and secondments
- Employee Referral Policy
- Parental Leave program
- Purchased Leave policy
- Private Health discounts
- Employee Assistance Program
- Discounts on Journey Beyond merchandise
This is an amazing opportunity to work in a dynamic, growing tourism business!
If this sounds like the opportunity you have been waiting for apply now!
Skills Required
- Previous experience in a sales, marketing, tourism, hospitality, or similar coordination role
- Excellent written and verbal communication skills
- Experience working with CRM, CMS, social media, and digital marketing platforms
- Strong organizational skills and ability to manage multiple priorities and deadlines
- Proficiency across the Microsoft Office Suite
- High attention to detail and a proactive, solutions-focused approach
- Creative and analytical thinking with strong problem-solving skills
What We Do
Journey Beyond is Australia's leading experiential tourism group, offering unique and iconic travel experiences across Australia and New Zealand, including luxury rail journeys, ocean cruises, and lodges.
