Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized as one of the largest global innovative companies.
Ready to tackle the challenges of the vehicle of the future? Join us and take part in the autonomous and connected car revolution at Valeo.
What You Will Win:
As part of a global community of talented people, you will grow and thrive working on advanced technologies for greener, safer and smarter mobility. Our company culture gives all our employees the opportunity every day to #Dare.Care.Share. You will receive a best-in-class, total compensation package that provides a comprehensive benefits program with real financial value.
About the Role:
As a Customer Manager, you will define – on a worldwide basis – the Sales Division strategy for the Customer and ensure deployment in Regions and Product Groups, drive specific system / module product interests from the Customer and organize roadmaps in order to define the Division vision for the Customer. You will also coordinate all the Regions / Product Groups’ strategies and activities related to the Customer.
Responsibilities Also Include:
Business Intelligence and Information Sharing: Voice of Valeo / Voice of the Customer
Identify decision-making actors and rules on the Customer side, gather and share all useful information with concerned Regions / Product Groups and functional networks (ex. Engineering, Finance, Industrial, Legal, Quality, Project Management, Purchasing, Supply Chain).
Develop a close relationship with key decision makers in Customers’ Purchasing, Engineering and Marketing organizations.
Be the Customer’s central contact for information concerning the organization, key people, new vehicle launches, production plans, etc, and communicate this information to Regions / Product Groups.
Ensure Achievement of Division Sales Performance for the Customer in Line with Agreed Targets
Be the preferred interface between the Customer and Valeo Division.
Drive global negotiations with the Customer: business acquisition, annual productivity, market effects (currency, raw material, tariffs...)
Manage communication at second level in case of crisis, protect Customer’s relationship
Coordinate important Customer visits / events
Take advantage of Customer intimacy to promote and develop sales for each Product Group
Tailor the sales messages based on a Customer’s business and individual attributes
Take control in guiding the Customer to a recommended action by discussion alternatives and reinforcing the value of making a change
Promote appropriate innovative products, modules and systems
Coordinate and organize lobbying activities and manage multiple Product Group RFI/RFQ’s.
Contribute to/Initiate Innovation Tech Days in co-operation with Product Marketing and R&D.
Lead the Division interfacing with the customer
Drive and challenge the Customer Development Plan (CDP) process for customers in the Division
Network/Team management
Assess appropriate sales competences and performance of the network
Participate in the recruitment process
Division Customer Director Performance Indicators
Sales, Order intake, Price management,
CDP reliability
Network customer meeting report and follow-up
What You Should Have:
Bachelor's Degree in Business or related field required.
Electrical or Mechanical Engineering degree is a plus.
7+ years of automotive sales experience
Experience with American-based OEMs
Financial background is a plus
Demonstrated track record of building strong internal and external networks, strong negotiation experience, electronic sales a plus
Project management experience a plus
Flexibility to travel as needed
Join us!
Thanks to its strategy focused on innovation, Valeo aims at reducing CO² emissions and developing intuitive driving to propose greener, safer, and smarter mobility. The fantastic (r)evolution towards the vehicule of the future provides amazing career opportunities and challenging jobs!
Diversity by nature
At Valeo, innovation is driven by the diversity, authenticity and energy of its talents. You are looking for new technological and human adventures? Join Valeo and its more than 100.000 employees across the globe! More information about valeo : https://www.valeo.com
Job:
Customer Director/ManagerOrganization:
Division CustomerSchedule:
Full timeEmployee Status:
RegularJob Type:
Permanent contractJob Posting Date:
2026-03-25Join Us !
Being part of our team, you will join:
- one of the largest global innovative companies, with more than 20,000 engineers working in Research & Development
- a multi-cultural environment that values diversity and international collaboration
- more than 100,000 colleagues in 31 countries... which make a lot of opportunity for career growth
- a business highly committed to limiting the environmental impact if its activities and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development
More information on Valeo: https://www.valeo.com
What We Do
Valeo is an automotive supplier and partner to all automakers worldwide. As a technology company, Valeo proposes innovative products and systems that contribute to the reduction of CO2 emissions and to the development of intuitive driving. In 2020, the Group generated sales of 16.4 billion euros and invested 12% of its original equipment sales in Research and Development. At December 31, 2020, Valeo had 187 plants, 20 research centers, 43 development centers and 15 distribution platforms, and employed 110,300 people in 33 countries worldwide. Valeo is listed on the Paris Stock Exchange.
