Sales Manager

About Zeal Group

Zeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across the globe 🌎

Our offices and presence are spread across Europe, Asia, North & South Africa, Middle East and South America, with our Technology hub located in Cyprus 🚀

We are a product and people focused company who are passionate about growth, innovative technology, and collaboration 🙌🏼

What you will do on a day to day basis

• Maintain customer experience through team member interaction and products presentation
• Develop and train retail sales team members by conducting daily sales observations, weekly reports and meetings.
• Execution of company standard sales process and procedure.
• Mentor and train sub-ordinates to become top performers and product experts in order to sell Zeal’s online trading platform.
• Supervise actions of Account Executives within his/her department.
• Follow up on CRM records and make sure it is always updated.
• Maintain knowledge of new products, offerings, and company promotions targeting the retail segment.
• Ensure sales team is meeting call numbers and KPI’s on daily, monthly, quarterly basis.
• Demonstrate teamwork by assisting and cooperating with co-workers as needed
• Communicate effectively
• Maintain confidentiality of company and all customer records.
• Represent company in areas of public relations like expos, company events, etc.
• Achieve needed results and a high level of sales performance
• Assist CS team in maintaining KYC documentation.
• Oversee and ensure compliance of all sub-ordinates.
• Conduct Quality Assurance call reviews in a timely manner to better coach the team.
• Recommend new products and services and/or procedural adjustments based on customer needs and market changes.
• Ensure sales team is achieving sales targets including:
• No. of Accounts (Lead to Account)
• No. of Funded Accounts (FTD)
• Gross Deposits.
• Client Satisfaction.
• No. of daily calls.
• Quality of calls.

What we expect from you

• B.Sc. Degree from any discipline
• Work Experience Requirement: 5 year of experience in Forex / Insurance / Real estate / Banking / Stock and Commodities Brokerage fields in sales Department
• 3 years of proven record experience in a leadership position managing sales team
• Professional Key Knowledge Area Requirement:
• Basic Financial markets knowledge
• Strong interest in financial markets including FX, Stocks, and Commodities. Skills & Competencies
• Selling Skills.
• Communication skills.
• Customer orientation.
• Learning flexibility