Sales Manager

Posted 2 Days Ago
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Exeter, NH, USA
In-Office
Entry level
Professional Services • Travel • Hospitality
The Role
Responsible for hotel revenue production, occupancy, average daily rate, and market share. Develops and executes sales and marketing plans, manages key accounts, conducts sales calls and property tours, builds community relationships, analyzes competitors, prepares management reports, and coordinates group and corporate details with the front office team. Provides strong guest service and actively addresses workplace issues while meeting brand and company standards.
Summary Generated by Built In

Description

We are looking to add a Sales Manager who will be responsible for revenue production for the hotel, and meeting or exceeding planned revenue objectives for occupancy and average daily rate. You will manage all areas of sales according to Island Hospitality Management and Brand Standards to achieve a professional rapport within the local business community.

This position may require flexible scheduling availability.

Requirements

Job Requirements:

  • Involved in community and/or government affairs to ensure effective marketing of the hotel
  • Demonstrate commitment to guest service by responding to guest needs
  • Develop and implement marketing and sales plans based on demand segments and to maximize REVPAR and Market Share 
  • Understand why competitors are successful in each demand segment and directly market/sell against the competition
  • Know key accounts and actively "sells" through sales calls, property tours, strategic marketing, etc.
  • Prepare required reports for the management team
  • Maintain vendor and client information where necessary 
  • Collaborate with Front Office Team to ensure the details of the group and special corporate directives are executive properly and you are striving to achieve the same goals

Job Qualifications:

  • "Hands-On" Manager who is actively involved on a daily basis
  • Ability to drive outside sales calls Highly motivated team player with strong initiative and desire for achievement 
  • Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary
  • Ability to work well in stressful situations
  • Readily available and approachable for all guests while providing excellent guest service
  • Valid Driver's License is required

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds.

Training:

Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.

Team Member Wellness Program: How We Thank You For All You Bring To The Team

Rewarding Benefits Package:

  • Healthcare including Medical, Dental, and Vision Insurance 
  • HSA & FSA plans available! 
  • Dependent care FSA
  • Identity Theft Protection Insurance Commuter benefits including transit & parking 
  • Pet Insurance 
  • PTO and Payroll Incentives for Annual Wellness Exams
  • Employee Assistance Program 
  • Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services 
  • Paid Sick and Vacation Time
  • Family Leave
  • 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution

Rewarding Hard Work:

  • Incentive based bonus program
  • Free room nights at our hotels and employee discounts within your hotel brand
  • Discounts for friends and family within your hotel brand 
  • Team Member recognition and bonus
  • Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work 
  • Career Growth through our in-house training program with a path personalized to your desired goals
  • Referral bonus program to ANY of our locations

Equal Opportunity Employer

Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

IND300

Skills Required

  • Hands-on manager actively involved in daily operations
  • Ability to conduct outside sales calls
  • High motivation, initiative, teamwork, and achievement orientation
  • Ability to anticipate, prevent, identify, and solve workplace problems
  • Ability to work effectively in stressful situations
  • Excellent guest service and approachability
  • Valid driver's license

Island Hospitality Management Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Island Hospitality Management and has not been reviewed or approved by Island Hospitality Management.

  • Retirement Support — 401(k) matching with immediate vesting is highlighted, including a 100% match up to 3% and 50% on the next 2%. Feedback suggests this structure is a meaningful strength for long-term savings.
  • Healthcare Strength — Medical, dental, and vision options are widely advertised, with mentions of a 100%-employer-paid medical option for some roles. Wellness incentives and EAP resources are also noted as part of the package.
  • Wellbeing & Lifestyle Benefits — Travel and hotel discounts, DailyPay access for hourly staff, and various lifestyle add-ons (pet insurance, commuter, identity-theft protection) are referenced. Feedback suggests these perks add tangible day-to-day value for some employees.

Island Hospitality Management Insights

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The Company
HQ: West Palm Beach, FL
7,500 Employees
Year Founded: 1986

What We Do

Island Hospitality Management is a national, third‑party hotel management company headquartered in West Palm Beach, Florida. It manages a large portfolio of premium branded, select‑service, extended‑stay and resort properties across the United States, providing revenue management, HR, accounting, operational systems and marketing services to owners and investor partnerships. The firm emphasizes performance‑driven operations and data‑driven financial optimization.

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