The Role
Leads sales and customer service teams in Taiwan to achieve growth and sales targets for certification and assurance services. Develops market strategies, manages pipeline and forecasting, aligns sales resources with business goals, and coordinates with operations and technical teams. Requires strong B2B sales leadership, certification-market knowledge, customer management, commercial planning, and bilingual Chinese-English communication skills.
Summary Generated by Built In
Primary Function
The Sales Manager is responsible for driving sustainable business growth and achieving the sales target for certification and related assurance services in Taiwan.
The role leads the Sales and Customer Service teams, develops business strategies, manages sales performance and pipeline, aligns sales capacity with business goals, and works closely with Operations, Technical / Quality and other functions to ensure effective execution.
The Sales Manager is expected to have a strong understanding of the certification market and business process, and to translate market opportunities into actionable sales plans.
Key Responsibilities
- Business Strategy & Market Development
- Sales Leadership & Target Achievement
- Sales Capacity & Resource Alignment
- Customer Service Team Management
- Pipeline, Forecast & Sales Execution
- Cross-Functional Coordination
Responsibilities
DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity.
QualificationsQualifications & Experience
- Bachelor’s degree or above.
- Minimum 7 years of relevant professional experience, preferably in B2B sales, business development, technical services, professional services, certification, assurance, testing, inspection or related industries.
- Previous experience in a sales leadership or team management role is preferred.
- Strong understanding of the certification market, customer needs and certification business process is highly desirable.
- Experience in the certification industry is preferred, but a long-term auditing background is not mandatory.
- Candidates with strong B2B business development experience and a good understanding of certification services and market dynamics are welcome.
- Experience working with both existing customers and new business development is preferred.
- Experience working in an international or matrix organization will be an advantage.
Language Requirements
- Good command of Chinese and English in listening, speaking, reading and writing.
- Able to communicate effectively with customers, regional teams, overseas offices and internal stakeholders.
- Able to participate in English meetings and discussions.
- Able to read and understand English-language business, technical and internal documents.
Skills & Competencies
- Strong customer-centric mindset.
- Strong business and commercial awareness.
- Proven leadership and people management capability.
- Strong sales planning, pipeline management and forecasting skills.
- Ability to analyze sales performance, identify gaps and develop practical improvement actions.
- Good understanding of B2B customer decision-making processes.
- Strong communication, negotiation and stakeholder management skills.
- Ability to work across functions and coordinate effectively with Operations, Technical and other internal teams.
- Strong problem-solving capability and execution mindset.
- Ability to balance short-term sales results with long-term business development.
Security and compliance with statutory requirements in the countries in which we operate is essential for DNV. Background checks will be conducted on all final candidates as part of the offer process, in accordance with applicable country-specific laws and practices.
Skills Required
- Bachelor's degree or above
- Minimum 7 years of relevant professional experience
- Strong B2B sales, business development, technical services, professional services, certification, assurance, testing, inspection, or related industry experience
- Good command of Chinese and English in listening, speaking, reading, and writing
- Ability to participate in English meetings and discussions
- Ability to communicate effectively with customers, regional teams, overseas offices, and internal stakeholders
- Previous sales leadership or team management experience
- Strong understanding of the certification market, customer needs, and certification business processes
- Experience in the certification industry
- Experience with existing customers and new business development
- Experience in an international or matrix organization
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The Company
What We Do
DNV is the independent expert in risk management and assurance, operating in more than 100 countries. Through its broad experience and deep expertise DNV advances safety and sustainable performance, sets industry benchmarks, and inspires and invents solutions.
