Description
Thousand Oaks, CA | Lexus | Japanese luxury | Variable ops | Desk manager | GSM | Sales management experience required | Luxury brand preferred | Southern California | Ventura County | Conejo Valley | Veterans encouraged to apply | $100,000 - $180,000+ OTE
IS THIS YOU?
• You're a proven sales manager or desk manager with 2+ years of experience running a variable ops floor -- you desk deals accurately, develop consultants through coaching rather than pressure, and your team's closing ratio and CSI reflect the culture you've built
• You're ready to lead the sales floor at a Conejo Valley Lexus store where the ownership community is loyal, the brand earns genuine buyer trust, and a Sales Manager who runs a clean, hospitality-first operation earns accordingly
WHO WE ARE
Lexus of Thousand Oaks is part of Swickard Auto Group, a hospitality company in the retail automotive space built on one idea -- be the favorite of our guests, our employees, and our manufacturing partners. We operate 40+ dealerships across the West Coast, Alaska, and Hawaii, and whether you're in Thousand Oaks or Anchorage, the standard is the same. Do right by people, every time.
WHAT YOU'LL DO
• Lead the sales floor daily -- desk deals, manage consultant performance, and maintain the guest experience standard from first contact through delivery
• Coach and develop the sales consultant team -- conducting regular one-on-ones, reviewing CRM activity, and building the skills that drive consistent performance across the board
• Structure deals with accuracy and integrity -- presenting options that genuinely serve the guest while protecting store gross
• Monitor and hold the team accountable to key metrics -- closing ratio, units, gross per vehicle, lead response time, and CRM compliance
• Partner with finance to ensure clean deal handoffs and a seamless guest experience through the purchase process
• Manage floor coverage, scheduling, and staffing -- ensuring consistent sales team availability and productive floor operations
• Recruit, interview, and onboard sales consultants in partnership with the General Manager
• Handle guest escalations with composure and a solution-first approach
WHAT WE'RE LOOKING FOR
• 2+ years of Sales Manager or desk manager experience at a franchised dealership -- required
• Lexus, Toyota, or luxury brand sales management experience a meaningful advantage -- Conejo Valley's Lexus buyer profile is loyal, informed, and responds to a sales culture built on genuine hospitality
• Confident at the desk -- able to structure deals quickly, accurately, and with the guest relationship intact
• Coaching-first leadership -- you develop your consultants rather than managing around them, and your floor's performance reflects it
• Strong CRM discipline -- you hold the team to consistent follow-up standards and model the habits you expect
• Prior DMS experience preferred -- familiarity with platforms such as CDK, Reynolds & Reynolds, DealerSocket, Tekion, or equivalent
• Valid driver's license with a clean driving record
WHAT WE OFFER
• OTE of $100,000 - $180,000+/yr
• Medical, dental, and vision insurance
• Life insurance and supplemental coverage options
• Paid time off and paid holidays
• Career growth -- strong Sales Managers at Swickard grow into GSM and General Manager roles across a 40+ rooftop organization
• Employee vehicle purchase and service discounts
WHY LEXUS OF THOUSAND OAKS
• Lexus has one of the highest ownership loyalty rates in the luxury segment -- Conejo Valley buyers return for every vehicle and refer the sales teams who treated them well. A Sales Manager who builds a hospitality-first floor here earns a guest base that compounds over time
• The Conejo Valley is a family-oriented, community-connected market where word travels fast and a store's reputation for a pressure-free, honest sales experience is a genuine competitive advantage
• A Sales Manager role at a Lexus store carries real development value -- the brand's L/Certified program, manufacturer relationships, and buyer profile develop a variable ops leader's skills in ways that transfer across the industry
• Swickard is one of the fastest-growing dealer groups in the country -- ranked Top 5 in North America for reputation in the automotive industry
• Our HEART values -- Honor, Engage, Anticipate, Respond, Thank -- are the operational standard for the sales floor, not just a poster on the wall
If you're a proven sales manager ready to lead a hospitality-first Lexus floor in one of Southern California's most loyalty-driven luxury markets -- apply.
Skills Required
- At least 2 years of Sales Manager or desk manager experience at a franchised dealership
- Experience structuring deals accurately at the sales desk
- Coaching and leadership experience developing sales consultants
- Strong CRM follow-up and compliance discipline
- Valid driver's license with a clean driving record
- Lexus, Toyota, or luxury brand sales management experience
- Prior DMS experience with platforms such as CDK, Reynolds & Reynolds, DealerSocket, or Tekion
Swickard Auto Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Swickard Auto Group and has not been reviewed or approved by Swickard Auto Group.
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Strong & Reliable Incentives — Performance-linked pay in sales and finance can deliver strong earnings, with high performers in sales-heavy or leadership roles described as doing well. Several role ranges indicate six‑figure on‑target potential where volume and plan stability exist.
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Flexible Benefits — The package consistently features medical, dental, vision, life insurance, PTO/holidays, discounts, a 401(k), HSA options, and even pet insurance. Company materials and job postings present this breadth across stores.
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Parental & Family Support — Parental leave and FMLA are explicitly listed alongside core medical coverage. This inclusion signals family‑oriented support as part of the standard offering.
Swickard Auto Group Insights
What We Do
Swickard Auto Group is a leading national automotive retailer and one of the West Coast's largest privately owned dealership groups. Operating over 50 franchises across six states, including Alaska, Hawaii, Washington, Oregon, California, and Texas, they specialize in luxury and premium automotive brands. The company is dedicated to redefining the car buying experience by combining operational excellence with a deep-rooted culture of hospitality and community commitment.
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