This results driven position is ideal for a candidate who is looking for an entry into hotel sales as a Sales Manager. The Jefferson provides a fast-paced work environment where a high level of customer service is paramount. Sales managers must constantly be aware of the sales goals established and be able to pivot their strategies to meet the revenue, rate and occupancy benchmarks required of their assigned market segment(s). Strong interpersonal skills will be applied to client relationships and to those with fellow hotel team members. Sales managers are empowered to work independently to meet their individual sales goals and to apply a common sense, service-first approach to problem solving.
Responsibilities:
- Thorough qualification of all accounts and group bookings to ensure that it is the right piece of business for the hotel and that The Jefferson is a good match for the client.
- Research local companies and solicit for small group bookings that cannot otherwise be held at their offices.
- Respond to requests for proposal in a timely and professional manner using sales skills to close the business.
- Negotiate room blocks, function space, rates, concessions and contract terms within the provided frameworks of the hotel’s business model.
- Conduct site inspections, on-site entertainment and outside sales calls as required to close a qualified perspective booking.
- Promptly input all sales activities and bookings into sales system for a successful transfer to the events team, if applicable.
- Cultivate relationships with booking contacts, decision makers and/or referral sources within assigned market segment(s).
- Exhibit exceptional guest services when in the public spaces of the hotel, during all client interactions and when communicating with fellow hotel team members and vendor partners.
Assigned Market Segment:
The Sales Manager would be responsible for wedding room blocks and programs of 20 rooms or less on peak night across all group market segments.
Qualifications and Special Requirements:
- College degree; hospitality preferred, but not required
- Basic Word, Excel and PowerPoint skills
- Must be willing to assist operational departments during all hands-on deck and emergency situations, i.e. high traffic events, fire alarms, etc.
Why Work Here
At The Jefferson Hotel, events are a key part of delivering exceptional guest experiences, and this role offers the opportunity to make a direct impact on both service and revenue. As an Sales Manager, you will work alongside a collaborative and high-performing team in an environment that values excellence, initiative, and results, with compensation designed to reward your contributions. Team members enjoy employee meals, free parking, and opportunities for growth within the hotel.
Skills Required
- College degree
- Hospitality education or background
- Basic Microsoft Word, Excel, and PowerPoint skills
- Willingness to assist operational departments during high-traffic events and emergency situations
What We Do
For over a century, The Jefferson Hotel has been creating memorable travel, dining, and special event experiences in the heart of downtown Richmond, offering luxurious guest rooms, exceptional dining, and comprehensive event services.
