Be an Early Applicant
The Role
Drive group and corporate business by prospecting, conducting property tours, negotiating room and function contracts, recording activities in Sales Pro, forecasting bookings, participating in revenue and networking events, supporting the sales team and F&B, and serving as Manager on Duty as needed.
Summary Generated by Built In
- Establishes client base of organizations, associations, social groups, and corporate businesses through direct outside and inside sales, in order to secure business for the hotel.
- Ensures that predetermined sales expectations are met or exceeded.
- Manage daily schedule to achieve 25% strategic administrative time and 75% tactical sales execution time.
- Conducts tours, answer questions for walk-in and call-in customers directing them to other sales staff members if appropriate.
- Develops and maintains relationships with key clients in order to produce group and/ or convention business.
- Documents all sales activities into Sales Pro in a timely and accurate manner.
- Negotiates guest room rates, meeting room rental, function space, and hotel services within approved booking guidelines. Confirms agreements in writing and forwards document to client and affected hotel departments.
- Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures.
- Forecasts and accurately records and all bookings and cancellations.
- Assists the Director of Sales with the implementation and achievement of the Sales Marketing plan.
- Actively participates in various industry networking groups. This includes but is not limited to attending local and regional events and conventions, and developing relationships with meeting planners and decision makes for the association/government agencies.
- Actively participates in weekly Revenue calls.
- Spends a majority of time each week away from hotel conducting outside Sales calls and Sales Blitzes.
- Provides administrative support to the Sales team/office.
- Meets with F&B staff daily to review catering summary (if applicable).
- Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
- Maintains a professional image at all times through appearance and dress.
- Meets with planners after their event to discuss the success of the event, deficiencies, etc. and to re-book business.
- Follows company policies and procedures and is able to effectively communicate them to subordinates.
- Fulfills Manager on Duty shifts.
Note: Other duties as assigned by supervisor or management.
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Marriott Employee discount
- Paid time off
- Parental leave
- Professional development assistance
- Retirement plan
Skills Required
- Establish and maintain client base through outside and inside sales
- Meet or exceed predetermined sales expectations
- Manage schedule to allocate 25% administrative and 75% sales time
- Conduct property and banquet facility tours and respond to inquiries
- Develop relationships with key clients for group and convention business
- Document all sales activities accurately and timely in Sales Pro
- Negotiate guest room rates, meeting room rental, and hotel services within guidelines
- Forecast and record bookings and cancellations accurately
- Participate in industry networking, regional events, and weekly revenue calls
- Spend majority of time each week conducting outside sales calls and sales blitzes
- Provide administrative support to the sales team/office
- Meet daily with F&B staff to review catering summaries (if applicable)
- Follow company policies and effectively communicate them to subordinates
- Fulfill Manager on Duty shifts
- Meet with planners after events to review performance and re-book business
- Maintain professional appearance and respond promptly to guest requests
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The Company
What We Do
Texas Western Hospitality Group is a premier hotel management company headquartered in Dallas, Texas. As the management arm of Western International, it specializes in owning, operating, and developing select-service, extended stay, and full-service hotels. The company manages a diverse portfolio of properties under renowned brands including Marriott, Hilton, and IHG, currently operating over 36 hotels across three states with a focus on excellence in hospitality.
