Sales Manager, SMB - Southern Europe

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.
We are looking for a talented French-speaking Sales Manager to join our fast-growing Klaviyo Sales organization! In this role, you will lead a new Southern Europe team consisting of French, Spanish, and Italian-speaking Account Executives (AEs) and be responsible for increasing our client base through inbound, outbound, and partner channels.
As our Sales Manager, you'll recruit, train, develop, and support new and existing AEs to ensure they meet specific new business goals on a weekly, monthly, quarterly, and annual basis. This role reports to the Director of Sales, requiring at least 2 years of experience managing individual contributors, ideally in complex or enterprise accounts. You'll be adept at creating work-back plans, ROI reports, and managing security assessments and legal modifications.
You'll also be responsible for training and developing your direct reports while staying on top of forecasts and key success indicators. You should have a proven playbook for managing 1:1s, weekly meetings, setting a consistent team cadence, and, most importantly, a strategy for generating outbound opportunities.
We are looking for a Sales Manager passionate about fostering a collaborative team environment and holding team members accountable to achieve shared goals.
How You Will Make a Difference:

• Conduct regular 1:1s with direct reports.
• Ensure the accuracy of the forecast and key sales metrics.
• Drive and motivate the team around key objectives.
• Lead outbound efforts to generate and close new business.
• Enforce weekly scorecard reviews to identify performance gaps and areas for improvement.
• Develop and implement a scalable skills curriculum for continuous improvement and advancement.
• Collaborate across departments, including product, marketing, training, and support teams.

Who You Are:

• Fluent in French, with experience managing and coaching AEs in multilingual settings, including Spanish and Italian-speaking teams.
• Minimum 2+ years of experience managing AEs within a SaaS environment.
• Proven ability to lead, coach, and develop a diverse and high-performing team.
• Proficient in data analysis and trend identification to assess rep performance.
• Comfortable with a fast-paced, dynamic work environment.
• Strong interpersonal and communication skills to work effectively with various stakeholders.
• Detail-oriented, organized, and proactive in driving results.

Nice to Have:

• Experience with enterprise accounts is a plus.
• Background in the MarTech space is advantageous.
• Proven track record in building and managing regional sales teams.

If you thrive in a collaborative environment and are excited about building and leading a top-performing team within a fast-growing company, we'd love to hear from you.
Get to Know Klaviyo
We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.