Sales Manager-SALARIED PERSONAL LOANS-NEW-Sales

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Bangalore, Bengaluru Urban, Karnataka, IND
In-Office
Senior level
Fintech • Payments • Financial Services
The Role
Leads a personal loan sales team by setting strategies, coaching employees, achieving targets, analyzing market trends, managing client relationships, ensuring regulatory compliance, monitoring performance, and presenting sales reports. Collaborates with marketing and operations to improve customer experience and maintains knowledge of industry developments. The role requires sales management experience, leadership, analytical, communication, organizational, CRM, and sales analytics skills, along with English and Hindi fluency and willingness to travel.
Summary Generated by Built In

Job Description

As a sales Manager, you will play a crucial role in driving the growth and success of our personal loan business. You will lead a team of sales professionals, providing guidance, motivation, and support to ensure they meet and exceed sales targets. Your responsibilities will include developing and implementing sales strategies, analysing market trends, and identifying new business opportunities. You will also be responsible for maintaining strong relationships with clients, ensuring their satisfaction, and fostering a positive brand image.

Responsibilities

  • Manage and mentor a team of sales executives, providing regular performance feedback and coaching.
  • Develop and execute sales strategies to achieve personal loan sales targets.
  • Analyse market trends, competitor activities, and customer preferences to identify growth opportunities.
  • Build and maintain strong relationships with existing and potential clients, ensuring a high level of customer satisfaction.
  • Ensure compliance with bank policies, procedures, and regulatory requirements in all sales activities.
  • Monitor and evaluate sales team performance, identifying areas for improvement and implementing necessary actions.
  • Collaborate with other departments, such as marketing and operations, to align sales efforts and enhance overall customer experience.
  • Stay updated with industry developments and best practices, attending relevant training and workshops as required.
  • Prepare and present sales reports, providing insights and recommendations to senior management.
  • Conduct regular team meetings, providing motivation, and addressing any concerns or challenges.

Qualifications

  • Bachelor’s degree in business, Sales, or a related field.
  • Minimum 5 years of experience in a sales management role, preferably in the banking or financial services industry.
  • Proven track record of achieving sales targets and managing high-performing sales teams.
  • Excellent leadership, communication, and interpersonal skills.
  • Strong analytical and problem-solving abilities, with the ability to make data-driven decisions.
  • Proficiency in using CRM systems and sales analytics tools.
  • Ability to work independently and manage multiple priorities in a fast-paced environment.
  • Strong organizational skills and attention to detail.
  • Willingness to travel for business purposes as required.
  • Fluency in English and Hindi, with the ability to communicate effectively with customers and colleagues.

Skills Required

  • Bachelor's degree in business, sales, or a related field
  • At least 5 years of experience in sales management
  • Banking or financial services industry experience
  • Proven record of achieving sales targets and managing high-performing sales teams
  • Leadership, communication, and interpersonal skills
  • Analytical and problem-solving abilities, including data-driven decision-making
  • Proficiency with CRM systems and sales analytics tools
  • Ability to work independently and manage multiple priorities in a fast-paced environment
  • Strong organizational skills and attention to detail
  • Willingness to travel for business purposes
  • Fluency in English and Hindi

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The Company
HQ: Mumbai
74,097 Employees
Year Founded: 1985

What We Do

About Kotak Mahindra Group: Established in 1985, the Kotak Mahindra Group is one of India’s leading financial services conglomerates. In February 2003, Kotak Mahindra Finance Ltd. (KMFL), the Group’s flagship company, received a banking license from the Reserve Bank of India (RBI). With this, KMFL became the first non-banking finance company in India to become a bank – Kotak Mahindra Bank Limited. The consolidated balance sheet of Kotak Mahindra Group is over 1 lakh crore and the consolidated net worth of the Group stands at 13,943 crore (approx US$ 2.6 billion) as on September 30, 2012. The Group offers a wide range of financial services that encompass every sphere of life. From commercial banking, to stock broking, mutual funds, life insurance and investment banking, the Group caters to the diverse financial needs of individuals and the corporate sector. The Group has a wide distribution network through branches and franchisees across India, and international offices in London, New York, California, Dubai, Abu Dhabi, Bahrain, Mauritius and Singapore. For more information, please visit the company’s website at http://www.kotak.com

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