Inside Sales Associate, STR - Australia

Australia | In office, Monday to Friday 

As a successful STR Inside Sales professional, you will act with integrity while managing, nurturing and growing relationships with hotel and industry clients across your region. You will take ownership of the full sales lifecycle, using a consultative and entrepreneurial approach to sell, onboard, train and retain clients on STR’s suite of benchmarking and analytics solutions. Working as part of a collaborative, high‑performing team, you will play a key role in strengthening STR’s position as the global leader in hotel benchmarking while delivering exceptional client service and long‑term value. 

RESPONSIBILITIES 

• Conduct proactive research to identify and engage potential customers to generate new business opportunity subscriptions with hotel owners and operators

• Learn and communicate the value of our solutions tailored for clients 

• Manage the full sales cycle: prospecting, product demonstrations (virtually), negotiating, closing, and renewals 

• Manage, retain, and develop client relationships growing data, product use and subscription value, via regular contact with clients to ensure satisfaction and encourage product usage 

• Accurately track all activities and client information in the CRM system 

• Product demos to on-board and educate existing and new clients of STR’s products 

• Meet or exceed sales and activity targets 

• The role is based in the Adelaide, Sydney or Melbourne office, with no travel required 

BASE QUALIFICATIONS 

• Degree or equivalent experience

• Strong relationship‑building skills with the ability to quickly establish rapport and credibility remotely  

• Comfortable working to KPIs and sales targets in a structured, metrics‑driven environment, comfortable with heavy phone and virtual outreach 

• Skilled at quickly building rapport and trust with prospects over the phone or email 

• Effective at qualifying leads, asking discovery questions, and identifying customer needs in a fast-paced metrics driven environment

• Highly organised and motivated to learn sales fundamentals and grow in a sales career 

 
PREFERRED QUALIFICATIONS 

• Demonstrated ability to make a high volume of outbound calls and engage prospects over the phone, including cold calling and following up on leads. 

• Experience selling B2B solutions, data, analytics, SaaS or online platforms  

• Familiarity with the hospitality or travel sectors preferred 

• Experience qualifying leads, asking discovery questions and identifying customer needs 

• Additional language skills relevant to assigned markets are a strong advantage (e.g. southeast asian languages)  

• Proven experience in inside sales, telephone sales, business development or a similar customer‑facing role 

• Prior success in high-volume calling environments 

• Prior customer service or sales experience  

WHAT’S IN IT FOR YOU? 

Working at CoStar Group means you'll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines. 

We offer you generous compensation and performance-based incentives.  

As well as having an outstanding working environment, other perks include extra days of annual leave, leadership development programs, LinkedIn Learning, Perkbox discounts and much more! 

At CoStar, we recognise the positive value of diversity and promote equality. We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds including but not limited to; people of all genders, of all ages, sexual orientations, ethnicities, nationalities, religions and beliefs.