The Sales Manager of New Business is the leader of a sales team comprised of Senior Account Executives responsible for developing new business and acquiring new customers within a specific named account list and/or region. This leader is accountable for achieving monthly and annual regional sales new logo goals. This role provides direction, leadership, and training to the Senior Account Executives while ensuring customer satisfaction.
Here’s what this position is all about:
- Drive successful sales by developing, managing, and executing the Service Express sales cycle for new business/logo including managing and driving sales portfolios.
- Achieve or exceed growth-oriented revenue and new logo targets by seeking and maximizing opportunities.
- Actively drive team performance for acquiring new customers and quotas set by management relative to accounts and market capacity; communicate determined portfolio and quotas to Senior Account Executives/ Account Executives and consistently monitor performance.
- Work with Senior Account Executives/Account Executives to provide focus and direction on accounts to maximize sales attainment, ensure maximum customer satisfaction and positive customer experience.
- Drive sales and prospecting strategy with Senior Account Executives to attain sales quotas for new logo.
- Develop and maintain strong business relationships with key customers and accounts by utilizing effective strategies to exceed general expectations of excellent customer service.
- Assist Senior Account Executives/Account Executives with proposal presentations and conducting customer and prospect meetings.
- Hold self and team accountable to drive results by establishing clear direction and objectives.
- Engage in sound business practices daily by proactively measuring all decisions against the company’s four core objectives: excellent customer service, employee engagement, margin retention & growth and revenue growth.
- Collaborate regularly with company leadership to align regional and organizational objectives to maximize growth potential, practice consistency and drive revenue.
What we are hoping you can bring to the Service Express team:
- Background in leading revenue-generating teams through significant growth
- Experience motivating teams at a high-growth company
- Proven track record coaching and implementing innovative sales strategies with expertise in new business development/new logo
- Strong organizational skills and attention to detail
- Adaptable leader who can drive results and create a people-powered culture
- Servant leadership with a focus on helping others achieve their personally, professionally and financial goals
- Experience with Salesforce preferred and background working with a strong sales tech stack
- Some travel required for team and customer meetings
We offer you:
- 175k-200k CAD + commission based on experience
- Workplace flexibility that empowers our employees
- Personal growth and advancement opportunities
- Generous paid time off plans
- Health and dental coverage options
Service Express is an equal opportunity employer. Authorization to work in the country you are applying to is a precondition of employment. Service Express does not sponsor applicants for work visas.
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Service Express Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Service Express and has not been reviewed or approved by Service Express.
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Leave & Time Off Breadth — Time off offerings include paid time off, paid holidays, and paid volunteer time, which can add meaningful non-cash value to the package. Paid volunteer hours and flexibility are repeatedly positioned as differentiators alongside standard PTO.
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Strong & Reliable Incentives — Variable compensation in sales is structured to provide significant upside through uncapped commission, allowing earnings to scale with performance. Weekend work also carries a defined hourly differential, providing a clearer reward for less desirable shifts.
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Healthcare Strength — Healthcare coverage is described as comprehensive, including medical, dental, and vision, with additional components like life insurance and HSA supplements. Gym reimbursement and lifestyle reimbursement further expand the health-and-wellbeing footprint beyond core insurance.
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What We Do
Service Express is an industry-leading data center solutions provider specializing in multivendor maintenance, hybrid cloud and managed infrastructure services. Driven by nearly 1,000 team members worldwide, Service Express is committed to its people-powered culture and developing our people. Service Express has been recognized by Inc., Fortune, Forbes, Glassdoor, Best & Brightest and others. Visit serviceexpress.com and connect with us on Facebook and Instagram for more information








