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JOB DESCRIPTION
Designation: Sales Manager (Lifecycle Sales: Consumables, Service and Parts)
Location: Penang, Malaysia
Desired Profile:
- Candidates with an academic background in Science, Engineering, or Printing Technology are preferred.
- Should possess approximately 3 to 4 years of experience in selling consumables, Service and Parts within the Printing or Graphic Arts industry.
- Experience in using sales analytics tools such as CRM, Salesforce, or equivalent platforms, along with proficiency in MS Office, is required.
- Must be open to travel and demonstrate strong interpersonal skills and a collaborative team-oriented approach.
- Preference will be given to candidates currently local Penang and residing in Penang with English, Chinese reading and writing capability.
- Age below 40 years old
Job Summary
- The candidate should have a strong understanding of the complete sales cycle, achieving sales targets, providing monthly sales forecast and customer support.
- Promote actively Consumables, Service and Parts and building customer relationships.
- Leading the day-to-day management of the sales cycle using Salesforce or similar Sales management tool and use sales analytics from Salesforce tools for planning, leading and closing the business deals
- Gathering, analysing and interpreting data to understand customer preferences, market trends, market shares and competitive strategies
- Facilitating the growth of overall sales by providing the customer a comprehensive solutions approach.
- Gathering, analysizing and reporting on customer feedback to improve products, services and customer experience
- Overall responsible for customer account management.
- Take ownership for timely collection of the products sold as per the credit guidelines and update finance and sales coordinator.
- Partner with the service team and share timely necessary information to support the customers for their end-to-end requirements.
- Collaborate with fellow Sales account manager (Equipment) to sell complete solution to the customer.
- Reports to Head of Sales
Why work for HEIDELBERG?
HEIDELBERG is a company with a lively history – for over 175 years, we have combined innovation and tradition. We believe that we can shape our future. If we pull together, we will collectively turn our vision of the future into reality.
We are looking for future employees who will actively shape the HEIDELBERG of tomorrow with us as part of the team. We are seeking individuals who can turn ideas into concepts and concepts into reality. If you are someone who doesn't just talk about change but also actively implements initiatives and wants to work as part of a team, then join us in actively creating a sustainably successful future. We value people who take matters into their own hands and accompany others along the journey.
With us, you can leverage your skills and further develop and utilize your potential through personal development programs. Your compensation at HEIDELBERG will be attractive, your working environment modern, and your social benefits excellent.
Good to know
Rarely are there candidates who fulfill all requirements 100%. Even if you don't fulfill all requirements, we look forward to receiving your application in any case.
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What We Do
Heidelberger Druckmaschinen Aktiengesellschaft is a reliable and highly innovative partner to the global printing industry.
For more than 170 years we have stood for quality and future viability. This means that we are a company with a long tradition, but at the same time we help define the future trends in our industry thanks to state-of-the-art technologies and innovative business ideas. Our mission is to shape the digital future of our industry.
We play a leading technological role with our integrated range of solutions and new digital business models. In doing so, we focus on the systematic end-to-end digitization of customer value creation, with a particular view to integrated system solutions for machines, software, consumer goods and performance services.
With our technology leadership in our core business and a focus on digitization, we are addressing a global market in which experts expect to see moderate growth in the coming years, with strong foundations for our products and services thanks to an annual print production volume of over € 400 billion in packaging, advertising and label printing.
We are also addressing new markets beyond the printing industry. For example, we have successfully established ourselves in the e-mobility market with our expertise in power electronics. Our printing technology also gives us access to the production of printed organic electronics, a future market with great potential.
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