At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Pharmaceutical SalesJob Sub Function:
Sales – Immunology (Commission)Job Category:
People LeaderAll Job Posting Locations:
Petaling Jaya, Selangor, MalaysiaJob Description:
We are searching for the best talent for Sales Manager – Immunology.
Purpose:
The Sales Manager – Immunology is responsible for leading, coaching, and developing a team of sales representatives to deliver exceptional customer value, drive sustainable business growth, and achieve commercial objectives across the Immunology portfolio in Malaysia.
This role translates business unit priorities into focused field execution, strengthens team capability through effective coaching and performance management, and ensures sales strategies are executed with excellence while maintaining the highest standards of compliance and customer engagement.
You will be responsible for:
- Leading, coaching, and developing a high-performing sales team by setting clear expectations, providing ongoing feedback, and building capabilities that support sustained performance and career development
- Driving execution of business unit and portfolio strategies to achieve sales, market share, and customer engagement objectives across assigned territories
- Managing day-to-day sales operations, field activities, resource allocation, and performance tracking to ensure delivery of business objectives within agreed timelines and budgets
- Ensuring achievement of Sales Force Effectiveness (SFE) KPIs through structured field coaching, performance reviews, action planning, and continuous capability development
- Partnering closely with Marketing and cross-functional stakeholders to align customer engagement strategies and maximise portfolio performance opportunities
- Monitoring territory performance, customer needs, competitive activity, and market trends, translating insights into actionable territory plans and business recommendations
- Maintaining a deep understanding of the Immunology portfolio, treatment landscape, customer dynamics, and healthcare environment to support effective decision-making and coaching
- Ensuring all team activities, customer interactions, and business decisions are conducted in compliance with applicable regulations, company policies, and Johnson & Johnson Credo values
Qualifications / Requirements:
- Bachelor’s degree in Life Sciences, Pharmacy, Healthcare, Business, or a related discipline
- Minimum 3 to 5 years of Proven experience in pharmaceutical sales leadership, specialty care, or healthcare commercial management
- Demonstrated success in leading, coaching, and developing high-performing sales teams within a competitive healthcare environment
- Strong understanding of Immunology, specialty care markets, healthcare ecosystems, and customer engagement strategies would be added advantage.
- Excellent leadership, coaching, and performance management skills with the ability to motivate and inspire teams to achieve ambitious business goals
- Strong business acumen and analytical capabilities, with the ability to interpret market, customer, and performance data to drive strategic actions
- Outstanding communication, influencing, and stakeholder management skills, with the ability to build strong partnerships across functions and organisational levels
- Proven ability to operate effectively in a dynamic and evolving environment while maintaining a strong focus on execution, compliance, and results
About Immunology
Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.
Our Immunology team leads in the development of transformational medicines for immunological disorders and illnesses. You can influence where medicine is going by restoring health to millions of people living with immune diseases.
Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.
Learn more at https://www.jnj.com/innovative-medicine
This position is posted at both Sales Manager and Senior Sales Manager levels; however, only one hire will be made, with the final title and level determined based on the selected candidate's experience, capabilities, and overall fit.
Required Skills:
Preferred Skills:
Business Development, Clinical Experience, Cross-Functional Collaboration, Customer Centricity, Data Savvy, Developing Others, Developing Partnerships, Immunology, Inclusive Leadership, Leadership, Market Knowledge, Motivating People, Performance Measurement, Pharmaceutical Industry, Pharmaceutical Sales Marketing, Problem Solving, Product Marketing Sales, Sales, Sales Trends, Strategic Sales Planning, Team ManagementSkills Required
- Bachelor's degree in Life Sciences, Pharmacy, Healthcare, Business, or a related discipline.
- Minimum 3 to 5 years of proven experience in pharmaceutical sales leadership, specialty care, or healthcare commercial management.
- Demonstrated success leading, coaching, and developing high-performing sales teams in a competitive healthcare environment.
- Excellent leadership, coaching, and performance management skills.
- Strong business acumen and analytical capabilities, including interpreting market, customer, and performance data.
- Outstanding communication, influencing, and stakeholder management skills.
- Ability to operate effectively in a dynamic environment while maintaining focus on execution, compliance, and results.
- Strong understanding of Immunology, specialty care markets, healthcare ecosystems, and customer engagement strategies.
- Business development experience.
- Clinical experience.
- Cross-functional collaboration skills.
- Customer centricity and partnership development skills.
- Data savvy and performance measurement skills.
- Pharmaceutical industry and pharmaceutical sales experience.
- Strategic sales planning and market knowledge.
- Team management, inclusive leadership, and ability to motivate people.
Johnson & Johnson Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Johnson & Johnson and has not been reviewed or approved by Johnson & Johnson.
-
Healthcare Strength — Healthcare coverage is characterized as comprehensive across medical, dental, and vision, with added supports like onsite clinics, fitness centers, and Employee Assistance resources. Mental-health services and wellbeing reimbursements are also described as meaningful components of the overall package.
-
Retirement Support — Retirement offerings are portrayed as a major differentiator, combining a 401(k) with employer matching and an employer-funded pension plan. Stock options and other long-term financial supports are also positioned as part of the broader rewards mix.
-
Parental & Family Support — Family-related benefits are presented as notably strong, including paid parental leave for all new parents and additional leave types for caregiving and bereavement. Financial assistance for adoption, fertility treatment, and surrogacy is highlighted as a significant support.
Johnson & Johnson Insights
What We Do
Profound Change Requires Boldness. Johnson & Johnson is the largest and most broadly based healthcare company in the world. We’re producing life-changing breakthroughs every day, and have been for the last 130 years. The combination of new technologies and your expertise enables amazing things to happen. Teams from J&J’s consumer business are creating digital tools to help people track the health of their skin. Those working in medical devices are 3-D printing artificial joints personalized for each patient, while researchers in pharmaceuticals use AI to discover lifesaving drugs. Imagine what the rest of our team of 134,000 people at 260 companies in more than 60 countries across the world is accomplishing. We redefine what it means to be a big company in today’s world. Social Media Community Guidelines: http://www.jnj.com/social-media-community-guidelines
