Sales Manager (Hybrid)

Who We AreJoin a team that puts its People First! As a member of First American’s family of companies, Data & Analytics is a national provider of property-centric information, analytics, risk management and valuation solutions. First American maintains and curates the industry’s largest property and ownership dataset with over 7 billion document images. Our major platforms and products include: DataTree®, FraudGuard®, RegsData™, TaxSource™ and ACI®. The First American Data & Analytics division boasts more than 20 patents and remains at the forefront of innovation - leveraging technology and data to deliver best-in-class decisioning solutions. Fueled by our industry-leading data and using our technology and proprietary process, our solutions provide lenders, real estate and title companies with actionable insights - enabling them to make better, increasingly automated, decisions. With offices in all major metropolitan areas, including California and New York, DNA teams work collaboratively from across the country. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We DoFirst American Data & Analytics (a division of First American Financial Corporation) is a leading national provider of property-centric information, risk management, and valuation solutions. They maintain and curate the industry’s largest property and ownership dataset that includes more than 8 billion document images.

How You'll Contribute

We are looking for a Sales Manager with demonstrated success driving revenue growth directly and through others. This Sales Manager will also have a strong analytical background, and a customer-centric attitude.  In this role you will be directly responsible for managing a team of Sales Representatives, training, coaching, sales forecasting, tracking sales team performance metrics and reporting data on a regular basis.

Sales Managers do not typically have direct selling responsibility, however in some smaller areas the Sales Manager may have responsibility for key clients, but primary responsibilities MUST be managing a Sales Team.

• Lead a team of Sales Representatives within a defined sales territory managing performance, coaching, mentoring, hiring and career development.
• Develop and execute the sales strategy for assigned territory by leveraging best practice frameworks, methods, techniques, and evaluation criteria for obtaining results.
• Clearly communicate the sales strategy, goals, sales targets and expectations.
• Collaborate with internal marketing teams to develop local, regional and/or divisional marketing content to drive brand awareness to support sales strategy.
• Utilize a variety of accountability tools to assesses/evaluate and take corrective action when needed towards the success of the sales strategy and the execution predetermined expectations of the sales team.
• Actively recruit, retain and develop talent and hold employees accountable for results. Lead change, manage conflict and foster collaboration.
• Facilitate work and problem resolution between work groups and may lead cross functional/inter-departmental projects and/or process improvement efforts.
• Develop and modify policies and processes that impact team.

What You'll Bring

Required Education, Experience, Certification/Licensure

• Bachelor’s degree or equivalent combination of education and experience
• 5-7 years of directly related experience (in what areas?).
• 3-5 years demonstrated experience in a supervisory or management role.
• Comfortable with virtual presentations, embraces technology and embraces change
• Demonstrated success in delivering results through others
• Proven track record in creating sales forecasts, identifying new areas of growth, and accurately analyzing sales performance data
• High level of business acumen, strategic agility, ability to develop others, and influence change
• Drive and models client loyalty, expectations, feedback, and ensures commitments are met
• Demonstrated success establishing, leading and maintaining effective working relationships.
• May require a valid driver’s license.

Knowledge, Skills, and Abilities (KSAs)

• Successful track record designing, developing, and executing complex projects in area of functional expertise.
• Ability to establish and maintain effective working relationships at the Management level across functional groups and business units. Adeptness to influence the thinking of, or gain acceptance from others in sensitive situations, using influence and preventing damage to the relationships.
• Strong capacity to communicate the function’s vision and the department’s direction and set aligned goals.  Provides resources and creates systems to measure results.  Familiar with competitor, financial and industry dynamics.
• Drives and models customer loyalty, manages customer expectations, solicits customer feedback and ensures commitments are met.
• Provides others with reliable information and delivers informative and persuasive presentations. Uses good listening skills and negotiates effectively.
• Collaboratively engages with leaders to create, identify, and implement solutions to further effectiveness of the business.
• High level of business acumen, strategic agility, ability to develop others, and influence change.

Compensation Range: $150,000 to $200,000 annually (This amount is a combination of base salary plus potential incentive pay target)

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting.  Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.  

What We OfferBy choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).

First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.