Overview:
The Sales Manager will oversee and lead the activities of the Sales team. The role demands a leader who has a sharp mind and an ability to coach, advise, motivate, and even replace sales representatives while building and maintaining a high-performance team. This person will also have ownership and responsibility for achieving InterSystems' revenue and profit targets within specific assigned accounts.
Responsibilities:
- Sell, Sell, Sell
- Provides leadership to the sales team
- Review and analyze sales and operational record and reports. Use data to project sales, determine profitability and targets, and identify potential new markets
- Create and execute a strategic sales plan that expands our customer base and extends the company's global reach
- Meet with potential clients and grow long-lasting relationships that address their needs
- Recruit sales representatives, set objectives, train and coach them, and monitor their performance
- Identify knowledge gaps within the team and develop plans for filling them
- Ensure that company quotas are met by holding daily check-ins with sales team to set objectives and monitor progress
- Collaborates with executive leadership to developer sales quotas and strategies
- Prepare Sales budget, monitor and approve expenses
- Organize and oversee schedules, territories, and performance of local sales team
- Conduct performance evaluations
- Deliver customer delight to InterSystems customers by exceeding their expectations
- Develop awareness of the potential of InterSystems technologies with existing and new customers
- Sell new InterSystems products into existing accounts or to upgrade them to current products
- Be close enough to the account to be able to share their strategic vision and to develop this relationship into a contractual arrangement
- Articulate the value proposition to customers and help them to articulate their value-added proposition to their end users
- Be familiar with the prospect list of Indirect Channels and to report this into the InterSystems' computerized customer database
- Represent the company, at the highest level, within customers (Indirect Channels and end-users)
- Provide, on a monthly basis, forecasts and account status e.g. revenue and financial health
- Manage, escalate, and resolve technical or contractual issues to deliver customer delight ("The buck stops here")
- Provide clarity and support to ensure the collection of revenue and resolve difficulties in exceptional circumstances
- Maintain awareness of industry sector and technological advances
- Report to the Manager the effectiveness of lead generation
- Work closely with Marketing to support their events and initiatives
Qualifications:
- Five or more years of experience in managing sales in a corporate setting
- Proven record of success with the entire sales process, from planning to closing
- Excellent communication, interpersonal, and organizational skills
- Leadership ability
- Availability to travel at least 20% of the time
- Bachelor’s degree
- Proficiency in English
- Previous experience in Technology company and/or in the health industry will be an advantage
- Spanish will also be a bonus
Established in 1978, InterSystems provides innovative data solutions for organizations with critical information needs in the healthcare, finance, and logistics sectors and beyond. Our cloud-first data platforms solve interoperability, speed, and scalability problems for organizations around the globe. InterSystems also develops and supports data management in hospitals through the world’s most proven electronic medical record, as well as unified care records for health systems and governments through a powerful suite of healthcare data integration solutions. The company is committed to excellence through its award-winning, 24×7 support for customers and partners in more than 80 countries. Privately held and headquartered in Cambridge, Massachusetts, InterSystems has 25 offices worldwide. For more information, please visit InterSystems.com.
What We Do
InterSystems has been the information engine behind the world's most important applications in healthcare, business and government for over 40 years. Our software products provide advanced data management, integration, and analytics technologies used daily by millions of people in 80+ countries.
Why Work With Us
Because we are a highly profitable, privately-held software company, we place our clients first in everything we do. We value intellectual curiosity and a relentless desire to outperform competitors. With many MIT and Ivy League alumni, along with experienced subject matter experts, you will work with the best of the best.
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InterSystems Teams
InterSystems Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
For the first 3 or 6 months (experience and role dependent), we ask our employees to work in the office 5 days a week. Once this period is up, they can drop down to 3 days in the office, one of which must be Monday.