Role: Sales Manager - Cards
Location: Dubai
Role Purpose:
The role holder is responsible for developing Covered Card acquisitions strategies, Product/ Market based sales planning, incentive schemes and providing input for product proposition development, pricing and customer service strategies.
Role is responsible to accomplish the acquisition targets for Covered Card, cross-sell, asset products and assigned KPI’s through the sales force in the assigned business.
Responsible for overall performance of the assigned sales team to achieve sales, service and administrative goals. To drive and deliver exceptional retail business performance through powerful leadership of Covered Card sales teams, their onboarding, attrition and development.
Manage and expand business relationships with existing and new relationships to market product proposition through relationship sales teams.
Close business with new corporates in the market to increase product proposition, market share and contribution to overall Consumer Banking
Leverage the existing bank relationships and market the product proposition to them in close coordination with concerned stakeholders.
Identify and list new companies & industry segments to expand the base of the targeted market segment.
Job responsibilities also include setting and monitoring Sales targets, providing guidance and identifying training needs.
Key Accountabilities of the role
Monitor team performance and identify areas for improvement.
Ensure targets and KPI’s are attended to by agents immediately
Performance Reporting and planning for team level targets
Develop and implement training programs for new and existing sales representatives.
Oversee the development and execution of sales campaigns.
Adhering to Compliance and ethical standards
Handle challenging situations and resolve conflicts within the sales team or with customer in a professional manner
Team Targets and KPI management and adherance
Contineous learning and development
Market analysis and competitor insights
Specialist Skills / Technical Knowledge Required for this role:
Bachelor's degree in business or a related field.
8+ years of experience in Sales Management in the financial services industry in the UAE.
Strong leadership and coaching skills.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Proficient in Microsoft Office Suite.
Understanding of banking sales origination and lead management systems.
Business sales acumen
Compliance and Ethic knowledge
Skills Required
- Bachelor's degree in business or a related field
- 8+ years of sales management experience in the UAE financial services industry
- Strong leadership and coaching skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office Suite
- Understanding of banking sales origination and lead management systems
- Business sales acumen
- Compliance and ethics knowledge
What We Do
Abu Dhabi Islamic Bank, A Public Joint Stock Company, is a leading Islamic bank headquartered and listed in Abu Dhabi- UAE with a purpose of being a lifelong partner for customers, colleagues and community. Over the last two decades, ADIB has demonstrated a consistent track record of growth with assets now totaling USD 34 billion. The bank currently serves more than 1 million customers through a balanced proposition that combines a highly-personalized customer experience with world-class digital banking services. ADIB is a full-fledged financial service provider that offers banking solutions for individuals, corporates and affluent customers. In addition, the wider ADIB Group provides brokerage, real estate and property management, payments and insurance services. ADIB has one of the largest distribution networks in the UAE with more than 60 branches. Internationally, the bank has a presence in six strategic markets - Egypt, , the Kingdom of Saudi Arabia, the United Kingdom, Qatar, Sudan and Iraq.
