Sales Manager (56323)

Join our team at Crowne Plaza Ventura Beach, managed by Providence Hospitality Partners, and work where the California coast meets exceptional hospitality. Located just steps from the sand and moments from downtown Ventura, our beachfront hotel is surrounded by restaurants, shops, and scenic attractions like the Ventura Pier and Surfers Point.

Providence Hospitality Partners, based in Denver and founded in 2002, operates hotels where every guest wants to stay and every associate wants to work. We’re committed to creating a culture of teamwork, service, and personal growth where you can develop your career, contribute to the community, and enjoy a balanced, rewarding work experience.

SUMMARY: Oversees sales operations to ensure the attainment of established sales objectives.

DUTIES AND RESPONSIBILITIES:

• Develops and manages sales department.
• Recruits, hires, and trains qualified sales associates; continually supports and motivates sales team.
• Manages the daily activities of sales associates; oversees lead control, pricing, safety, and customer satisfaction.
• Develops and manages sales and support programs to ensure achievement of annual objectives.
• Prepares and monitors sales budget/forecast.
• Continually gathers and monitors information on competition and market trends; communicates information to sales associates and others as needed.
• Oversees preparation of sales proposals and tools; participates in sales presentations as needed.
• Understands and communicates information regarding company products, services, and policies and procedures to sales associates.
• Possesses and maintains thorough knowledge of [INDICATE SPECIFIC INDUSTRY] industry product and sales information.
• Coordinates team strategic sales meetings.
• Provides day-to-day guidance and oversight of subordinates; actively works to promote and recognize performance.
• Monitors overall activities of the sales department; identifies problem areas and directs corrective actions.
• Provides timely and accurate reports as required.
• Attends and participates in business/trade events as required.
• Performs other related duties as assigned by management.

SUPERVISORY RESPONSIBILITIES:

• Directly supervises employees within the department(s)
• Indirectly supervises employees within the department(s)
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

QUALIFICATIONS:

• Proven leadership and business acumen skills
• Well-developed negotiation, project and account management skills
• Demonstrated proficiency in supervising and motivating subordinates
• Good judgement with the ability to make timely and sound decisions
• Creative, flexible, and innovative team player
• Commitment to excellence and high standards
• Basic competence in duties and tasks of supervised employees
• Ability to work with all levels of management
• Strong organizational, problem-solving, and analytical skills
• Excellent written and verbal communication skills
• Good judgement with the ability to make timely and sound decisions
• Creative, flexible, and innovative team player
• Demonstrated ability to make successful presentations to individuals and/or groups at all levels of an organization
• Ability to work independently and as a member of various teams and committees
• Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages
• Excellent problem resolution and consultative sales skills
• Proven ability to handle multiple projects and meet deadlines
• Strong interpersonal skills
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
• Performs other related duties as assigned by management

EDUCATION AND EXPERIENCE: 

• Bachelor's degree or equivalent required
• Two to four years of sales management or related experience required

COMPETENCIES:

• Problem Solving--Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. 
• Customer Service--Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Teamwork--Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. 
• Ethics--Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Organizational Support--Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity. 
• Judgment--Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

PHYSICAL DEMANDS AND WORK ENVIRONMENT: 

• Continually required to stand and walk
• Occasionally required to sit and utilize hand and finger dexterity to use a keyboard and office equipment
• Occasionally required to lift/push/carry items up to 25 pounds 

SALARY: 78k-80k

BENEFITS:

• Medical, Dental, and Vision Insurance
• Company paid Basic Life and AD&D Insurance
• 401(k) with Company match
• Paid Time Off and State required Sick Pay
• 8 Paid Holidays
• Hotel discounts by brand
• Voluntary Short-Term and Long-Term Disability