Sales Lead

Come and join the Trek Family, where you will help make only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes.

Are you ready to step into a Sales Lead role at Trek Bicycles and make real impact? We’re looking for passionate, sales driven team members with incredible energy to provide best in class experiences for our customers.

A Bit About Us

At Trek, we're on a mission to change the world by getting more people on bikes. As the leading global manufacturer, distributor, retailer, and wholesaler of cycling products, we focus on solving real-world problems like urban congestion, pollution, obesity, and mental health issues through the power of cycling.

We’re a family owned, values-driven company that’s committed to professional development, putting the best team on the field, and having a blast while doing it. We care about our people, our products, and the communities we serve.

Why Trek?

Because we believe in offering more than just a job – we offer a career where you’re valued, supported, and given endless opportunities to grow professionally.

Competitive Salary and Bonus Structure - We offer a competitive base salary that reflects your contributions, along with a performance-based bonus structure that rewards you for meeting and exceeding goals. The more you succeed, the more you earn, ensuring your hard work is well-compensated.

Collaborative, Supportive Team - At our company, teamwork is at the heart of everything we do. You'll work alongside passionate, motivated, and skilled individuals who share a love for cycling.

Leaders Who Are Dedicated to Your Success - Our leadership team is genuinely invested in your growth and development.

Mental Health Is a Top Priority - Your well-being matters to us. We recognize that mental health is just as important as physical health, and we are committed to creating an environment that prioritizes mental wellness.

Career Development, Learning, and Leadership Opportunities - When you join us, you’re not just filling a position — you’re starting a career journey with limitless growth potential. We invest in your development through training programs, leadership opportunities, and career paths designed to help you thrive.

Staff Discounts & Partnerships with Top Brands - As part of our team, you’ll have access to exclusive staff discounts on our full range of best in the world cycling products , including access to 3rd party partnership programs.

Engage with the Community - We believe in making a positive impact. Through community engagement, we actively support cycling initiatives, charity events, and local causes.

Trek Events & Team Celebrations - We know that work should be fun, too! Our company hosts regular events and team bonding activities, from product launches and group rides to team-building challenges and celebratory events.

About the Role

While a love for cycling is awesome, it’s not a dealbreaker – what matters most is your dedication to lead and drive sales, you'll set the standard for how your store is remembered by your customers, and you'll set an example for other employees by creating an amazing cycling experience for everyone who walks through your doors.

As the Sales Lead, you will:

• Actively lead all store sales activities including customer engagement, Daily Task List completion, and sales monitoring.
• Organise and participate in all sales employees training through targeting role plays, observing customer interactions, and more.
• Maintain all aspects of store merchandising according to Visual Merchandising Directive, including product placement, price auditing, and product re-stocking.
• Work with the Retail Marketing to plan promotional strategies, set up promotions according to Trek’s sales promotion calendar, and monitor promotional ROI.

Why You’ll Love Working at Trek

• Join a Global Brand – It’s more than just a store; it’s about being part of something bigger.
• Ride Our Bikes – We encourage our team to get on the bikes so you know exactly what you’re selling.
• Build a Community – Help inspire a cycling community that’s changing the world.

What We’re Looking For

A career with the Trek Bicycle Retail team demands resourcefulness and ambition, a focus on quality, simplicity and the love of a challenge. You will have a passion for using your knowledge and experience to guide your customer towards their perfect bike, resulting in an exceptional customer experience. You are a confident decision maker with great communication skills and experience in leading your peers.

Additionally, you will have:

• Demonstrated an ability to work cooperatively in a team.
• Experience delivering a high level of hospitality to customers.
• Excellent problem-solving skills.
• Sound computer proficiency.
• The desire and capacity to get to 'yes'.
• A positive, pitch-right-in attitude and motivation to help every customer find what they need.
• Fantastic hospitality-a warm, approachable manner, great listening skills, and a drive to help in any way you can-even on the toughest, busiest days.
• Great communication with customers and teammates.
• A desire to cultivate customer relationships and create your own client base.
• A commitment to deliver the best possible cycling experience for each customer.

Ready to Ride with Us?

If you’re driven, passionate, we want YOU on our team. Apply now and join the Trek Family today! Let’s build something amazing together.

Learn more about us here

Trek is an equal opportunity employer, committed to diversity and inclusion in the workplace.