Jobs at Trek Bicycle

Repair, troubleshoot, build, and pre-assemble Trek bicycles according to company standards. Lead the service area while maintaining cleanliness, organization, quality, and efficient workflows. Explain service options and timelines to customers, support store operations, maintain required certifications, and collaborate with store and service managers. The role requires strong mechanical ability, attention to detail, problem-solving, communication, cycling passion, and a commitment to ongoing technical learning.

Leads Trek India’s finance function, including financial reporting, monthly close, internal controls, tax compliance, audits, credit management, working capital, budgeting, forecasting, and commercial analysis. Partners with leadership and global headquarters on business decisions, expense management, profitability, and cash flow. Also supports the strategy, service standards, compliance, and operational growth of Trek India’s Shared Services organization.

Provides exceptional customer hospitality and bicycle sales support, helping customers meet cycling goals. Responsibilities include meeting sales targets, learning bikes and related products, following the sales process, managing customer follow-ups, completing product training, maintaining merchandising standards, restocking, cycle counts, bicycle assembly, and preparing customer bikes for service.

Field-based Territory Manager responsible for driving sales, growing market share, and strengthening retailer partnerships across Centre-South Italy. Manages retailer relationships, analyzes market opportunities, provides strategic business consulting, promotes products, ensures in-store execution, uses CRM to track accounts, and collaborates with internal teams to execute sales programs and initiatives.

Repairs and services bicycles, completing more than half of the team’s repairs while handling complex work with speed, accuracy, and quality. Builds customer trust through strong communication, problem-solving, and hospitality. The role also supports team leadership, continuous learning, and adoption of proper service methods and bicycle technologies, with minimal customer interaction and potential travel to other Trek stores.

Assist customers in selecting bicycles and cycling products by evaluating their needs, making thoughtful recommendations, and delivering excellent hospitality. Build customer relationships, develop a personal client base, communicate effectively with teammates, and help create a positive cycling experience. The company provides training for candidates who are eager to learn and contribute in a fast-paced, customer-focused retail environment.

Provides customer-focused sales and hospitality in a Trek bicycle store. Recommends bikes, gear, and services; responds to customer inquiries; supports warranty cases; learns product knowledge; operates POS and handles cash-up; maintains displays, inventory, and store cleanliness; performs cycle counts; and assists with bike assembly and preparation. The role requires strong communication, teamwork, reliability, basic computer skills, and a willingness to learn.

Provide excellent customer service and hospitality, use the Guide Sales Process to sell bikes, gear and services, operate store systems (Ascend POS), support store operations (opening/closing, merchandising, inventory counts), learn product knowledge through Trek University, assist with bike assembly and warranty cases, and help maintain a clean, organized showroom.

Deliver exceptional in-store customer experiences by recommending bikes, gear, and services; supporting sales goals, phone and email inquiries, warranty cases, merchandising, inventory counts, POS operations, cash-up, bike assembly, store opening and closing, and showroom organization. Complete product training and maintain Trek standards while contributing to daily store operations and teamwork.

The Accounts Payable Executive will manage invoice processing, supplier statement reviews, and account reconciliations while ensuring adherence to AP standards. The role involves optimizing AP automation efforts and effective communication with the finance team.

Sales Associates at Trek provide hospitality to customers, helping them achieve cycling goals and ensuring a great experience. They develop sales skills, maintain store merchandising, and prepare customer bikes while achieving sales targets.

Provide exceptional hospitality and sales guidance to customers, meet individual sales targets, learn product knowledge through Trek U, maintain merchandising and inventory, assemble and prep bicycles, complete daily store tasks, and follow the Guide Sales Process to ensure great customer experiences.

Perform complex bicycle repairs and maintenance as the lead technician, completing over half of team repairs. Ensure quality, accuracy, and efficient turnaround while providing leadership, problem solving, and occasional support at other Trek stores. Maintain tools, learn new service methods, and communicate effectively with team and limited customer interaction.

Develop and maintain a multi-tier application for retail management at Trek, focusing on security, performance, and collaboration in an Agile environment.

As a Trek Sales Associate, you will assist customers in selecting bikes and related products, providing exceptional hospitality, and building relationships within the community. Training is available for those new to cycling. You will need to lift 50 lbs comfortably.

The Production Technician repairs bicycles, focusing on quality and efficiency. Responsibilities include managing complex repairs, maintaining tools, and quality communication with team members.

Provide finance-focused ERP support: troubleshoot JDE/ERP issues, support integrations, develop and document custom solutions, maintain financial data integrity, advise development team, assist audits and ensure compliance with governmental and company standards while communicating technical concepts to non-technical stakeholders.

Sales Associates at Trek help customers achieve cycling goals by providing hospitality, guiding them through products, and meeting sales targets of $400,000 annually.

Seeking a Hybris Developer for B2C and B2B eCommerce platform enhancement. Responsibilities include full stack development, troubleshooting, Agile project management, and collaboration with teams.

Sales Associates at Trek achieve sales targets while providing hospitality to customers. Responsibilities include developing sales skills, maintaining store merchandising, and assisting customers with biking needs.