Jobs at Trek Bicycle

Builds, troubleshoots, repairs, and tunes bicycles to Trek standards. Maintains a clean, organized service area; explains service options and timelines to customers; completes ongoing training and certifications; collaborates with store leadership; and assists with sales-floor or inventory tasks as needed. The role requires strong craftsmanship, attention to detail, problem-solving, communication, and a passion for cycling.

Develops, integrates, and supports Trek’s JDE ERP platform and connected systems. Responsibilities include building customizations, orchestrations, and integrations; translating business requirements into technical solutions; leading ERP projects; optimizing processes; resolving production issues; conducting code reviews; documenting architecture; and mentoring junior engineers. The role focuses on sales orders, pricing, master data, distribution, fulfillment, returns, and credit processing, while incorporating AI-assisted development and human-accountable engineering practices.

Leads an ERP software engineering team responsible for JDE Sales and Distribution solutions, integrations, architecture, development, implementation, and production support. Manages performance and career development, partners with business stakeholders, oversees ERP projects, enforces SDLC and code review practices, resolves critical issues, and supports responsible AI adoption. Requires strong JDE expertise, ERP process knowledge, integration experience, technical leadership, and software delivery management.

Process accounts payable invoices through three-way matching, coding, approvals, payment runs, vendor setup, and supplier statement reconciliation. Monitor shared AP inboxes and invoice queues, resolve vendor issues, support urgent payments, and identify automation opportunities. The role requires maintaining accurate records, meeting deadlines, communicating with vendors, and operating effectively in a fast-paced shared services environment.

Repairs and services bicycles, completing more than half of the team’s repairs while handling complex work with speed, accuracy, and quality. The role requires strong technical ability, troubleshooting, attention to detail, communication, leadership, and teamwork. The technician also supports customer satisfaction, learns new service methods and technologies, and may travel to other Trek stores.

Serve as the first point of contact for customers in a Trek bicycle store. Build relationships with riders, understand their needs, recommend suitable cycling products, and deliver a welcoming, knowledgeable customer experience. Collaborate with teammates, support community engagement, and maintain exceptional hospitality standards. Weekend availability is important due to peak customer traffic.

Deliver excellent customer experiences by selling bikes, gear, and services; responding to customer inquiries; supporting warranty cases; maintaining product knowledge; operating the Ascend POS; handling cash-up; completing inventory counts; merchandising displays; assembling bikes; and keeping the store organized. The role also includes store opening and closing, daily task completion, teamwork, and ongoing sales and product training.

Help customers select cycling products, provide thoughtful recommendations, build lasting customer relationships, and deliver an exceptional in-store cycling experience. The role emphasizes hospitality, communication, teamwork, customer needs assessment, and a willingness to learn about Trek products and bicycles.

Repairs and services bicycles, completing more than half of the team’s repairs while handling complex work efficiently and accurately. The role prioritizes quality, problem solving, communication, leadership, customer hospitality, and continual learning of bicycle service methods and technologies. It involves minimal customer interaction, teamwork, and occasional potential travel to other Trek stores.

Assist customers in a Trek bike store by understanding their needs, recommending cycling products, providing excellent hospitality, and building lasting customer relationships. Employees should be eager to learn, contribute to a customer-focused team, and comfortably lift up to 50 pounds. Bike expertise is helpful but not required, as training is provided.

Provides customer hospitality and sales guidance to help customers meet their cycling goals. Responsibilities include achieving sales targets, learning bicycle products and technology, following sales processes, communicating with leads, maintaining merchandising standards, conducting inventory counts, assembling or pre-assembling bicycles, and preparing customer bikes for service. Training and ongoing product education are provided.

Provides customer hospitality and bicycle sales guidance, achieves sales targets, follows up with customers, maintains product knowledge, and supports store operations. Responsibilities include merchandising, price auditing, restocking, cycle counts, bicycle assembly and pre-assembly, service preparation, and completing training and daily tasks. The role requires a positive attitude, willingness to learn, and enthusiasm for helping customers achieve their cycling goals.

Provide friendly, knowledgeable customer service in a bicycle retail store. Help customers explore cycling products, understand their needs, make thoughtful recommendations, build lasting customer relationships, and create an exceptional in-store experience. Work collaboratively in a fast-paced environment, with weekend availability required. Cycling expertise is not necessary, as training and development are provided.

Provides customer-focused sales and hospitality in a Trek bicycle store. Responsibilities include meeting sales targets, guiding customers through product selection, following up on quotes and leads, maintaining product knowledge, merchandising, inventory counts, bicycle assembly and pre-assembly, and preparing customer bikes for service.

Assist customers in a Trek bike store by evaluating their needs, recommending cycling products, delivering welcoming hospitality, and building relationships with local riders. The role requires a customer-focused team mindset, willingness to learn, and the ability to comfortably lift 50 pounds. Bike expertise is helpful but not required, as training is provided.

Leads Trek India’s finance function, including financial reporting, monthly close, internal controls, tax compliance, audits, credit management, working capital, budgeting, forecasting, and commercial analysis. Partners with leadership and global headquarters on business decisions, expense management, profitability, and cash flow. Also supports the strategy, service standards, compliance, and operational growth of Trek India’s Shared Services organization.

Provides customer-focused sales and hospitality in a Trek bicycle store. Recommends bikes, gear, and services; responds to customer inquiries; supports warranty cases; learns product knowledge; operates POS and handles cash-up; maintains displays, inventory, and store cleanliness; performs cycle counts; and assists with bike assembly and preparation. The role requires strong communication, teamwork, reliability, basic computer skills, and a willingness to learn.

Provide excellent customer service and hospitality, use the Guide Sales Process to sell bikes, gear and services, operate store systems (Ascend POS), support store operations (opening/closing, merchandising, inventory counts), learn product knowledge through Trek University, assist with bike assembly and warranty cases, and help maintain a clean, organized showroom.

Deliver exceptional in-store customer experiences by recommending bikes, gear, and services; supporting sales goals, phone and email inquiries, warranty cases, merchandising, inventory counts, POS operations, cash-up, bike assembly, store opening and closing, and showroom organization. Complete product training and maintain Trek standards while contributing to daily store operations and teamwork.

Sales Associates at Trek provide hospitality to customers, helping them achieve cycling goals and ensuring a great experience. They develop sales skills, maintain store merchandising, and prepare customer bikes while achieving sales targets.