The Role
Support sales and business development through prospect research, lead generation, CRM and pipeline updates, proposal and report preparation, customer follow-up and onboarding assistance, market research, and general administrative support to the commercial team.
Summary Generated by Built In
Summary
The Sales Intern is positioned to provide essential assistance to the Sales and Business Development unit, facilitating daily commercial operations, customer account management, and sales administration. This role offers practical experience in business development, client relations, and sales workflows, while delivering vital administrative and analytical support to the broader commercial division. The intern will be instrumental in managing customer databases, orchestrating internal follow-ups, aiding in the creation of proposals and quotes, monitoring sales opportunities, generating reports, and upholding high standards of customer service throughout the entire sales lifecycle.
Responsibilities
- Sales & Business Development Support: Collaborate with the sales team to identify and monitor new business prospects. Conduct research on potential leads, generate new opportunities, and maintain target lists. Facilitate follow-up communications with both prospective and current clients regarding inquiries, meetings, and documentation. Develop client-facing collateral, including company profiles, presentations, and preliminary proposal packages. Coordinate client meetings, document meeting minutes, and track action items. Aid account managers in daily coordination and follow-up tasks. Monitor client requests to ensure prompt routing to the appropriate internal departments. Contribute to sales campaigns, outreach efforts, and engagement initiatives.
- Sales Administration & Pipeline Management: Maintain accurate and up-to-date customer records, opportunities, and pipeline data within the CRM or internal tracking systems. Ensure all sales leads, opportunities, and client interactions are properly documented and refreshed regularly. Assist in compiling weekly pipeline status updates and monthly sales activity reports. Monitor the progression of proposals, quotations, contracts, and onboarding processes. Help create internal dashboards, reports, and summaries for management review. Maintain a current database of active clients, locations, and service records as needed.
- Customer Relationship & Service Support: Manage customer follow-ups by acknowledging inquiries, providing status updates, and escalating issues to the designated account owner when necessary. Facilitate the onboarding process for new clients, including documentation collection and internal coordination. Monitor customer feedback and identify concerns requiring escalation. Gather usage, service, and account data to support customer account reviews for the sales team.
- Market Research & Commercial Insights: Perform market research on potential clients, industry trends, competitors, and emerging business opportunities. Provide the commercial team with foundational analysis on market shifts, customer segments, and competitor products. Assist in creating research briefs, lead lists, and market intelligence summaries to inform business development strategies. Identify potential opportunities for upselling, cross-selling, and account expansion.
- General Team & Cross-Functional Support: Deliver administrative assistance to the Sales and Commercial teams as required. Coordinate customer events, internal meetings, workshops, and marketing campaigns. Assist with ad hoc projects, data collection, reporting, and process improvement initiatives within the commercial function. Execute additional duties assigned by the supervisor to support sales, business development, and account management efforts.
Skills Required
- Bachelor's degree in Business Administration, Marketing, Sales, Economics, Communications, Management, or related field
- Proficiency in Google Suite (Sheets, Slides, Docs)
- Ability to prepare documents, presentations, and reports with attention to detail
- Basic understanding of sales administration, customer service, and business development processes
- Ability to conduct online research and summarize findings
- Strong organizational and documentation skills
- Strong communication and interpersonal skills
- Previous internship, project, campus leadership, volunteer, or entry-level experience in sales, customer service, marketing, or business development
- Interest in telecommunications, ICT, technology, infrastructure, or B2B sales
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The Company
What We Do
Jobberman is Nigeria's leading career development and recruitment solutions company, focusing on connecting qualified job seekers with verified employers. Headquartered in Lagos, Nigeria, the company operates as an online job marketplace and career portal. It provides comprehensive online career development support, training services, and personalized HR solutions designed to empower job seekers and assist employers in finding the right talent.
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