Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brown is seeking an Insurance Advisor to join our growing team!
The Insurance Advisor acts as a subject matter expert to shoppers for all things related to Small Business and/or Personal Insurance needs and provides leadership as needed in the absence or direction of the VP of Sales. In this role, the Insurance Advisor makes recommendations on coverage based on information obtained through a curated interview process with the shopper. The Insurance Advisors' primary responsibilities are to sell insurance and grow the organization's book of business while maintaining profitability and operating with integrity. Personal lines or commercial lines discipline will be assigned based on departmental needs.
How You Will Contribute
Strong team player and ability to work independently to achieve individual, team, and company-based goals or objectives.
Handle any related shopper/customer inbounds, digital bind requests, and related customer follow-ups in a timely fashion.
Outbound dialing will be required for purchased data leads
Always provide excellent customer service to ensure high NPS & CSAT. (net promoter scores & customer satisfaction)
Assist Customers with the policy purchase process, verifying all the policy information prior to binding, processing payments, assisting customers with the DocuSign process, and reviewing settlement sheets for accuracy while maintaining compliance standards.
Alert Team Lead or other members of the leadership team of system or carrier issues.
Attend training for our Insurance Carrier partners.
Maintain current knowledge of our guidelines and procedures through provided training, materials, and educational resources.
Responsible for keeping P&C license and continuing education up to date and within good standing.
Accomplishes organizational goals by accepting ownership for new and different requests, exploring opportunities to add value to the company's culture and vision.
Licenses and Certifications:
State Issued Property and Casualty Insurance License
Skills & Experience to Be Successful:
Highschool Diploma or GED
Prior experience in commercial insurance
1 – 3 years of experience in a sales position (preferred)
SMB (Small and Medium Business) insurance experience
Call Center Experience (preferred)
Exceptional telephone demeanor
Proficient with MS Office Suite and Google Suite
Technology savvy, driven to learn new systems and disciplines with ease
Ability to maintain a high level of accuracy and attention to detail
Bilingual in English and Spanish (preferred)
#LI-DR1
Pay Range
$24.00 - $26.00 HourlyThe pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
Brown & Brown Insurance Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Brown & Brown Insurance and has not been reviewed or approved by Brown & Brown Insurance.
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Healthcare Strength — Healthcare offerings are broad, spanning medical/Rx, dental, vision, life, disability, and added programs alongside Lyra access with up to eight no‑cost coaching or therapy sessions for teammates and covered dependents. Breadth extends to fertility/adoption solutions, second‑opinion services, diabetes care, and Medicare advocacy.
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Retirement Support — The 401(k) program includes an employer match up to 4% (100% of the first 3% plus 50% of the next 2%) with immediate vesting. Savings support is positioned as a core element of the total‑rewards package.
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Equity Value & Accessibility — An Employee Stock Purchase Plan is available, and the company emphasizes an ownership mindset with a large share of teammates as shareholders. This creates accessible equity participation alongside retirement savings.
Brown & Brown Insurance Insights
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What We Do
Brown & Brown Insurance provides risk management solutions to help protect what our customers value most. Our four business segments offer insurance products and services to businesses and individuals. Our culture is built on integrity, innovation, superior capabilities, and discipline. We view insurance differently and use our experience, carrier relationships, and principled customer focus to deliver first-class service and solutions. Becoming a Brown & Brown teammate introduces you to a career with virtually unlimited possibilities. We think of ourselves as a team, so we have teammates—not employees. We strive to attract people who are competitive, driven, and disciplined. Our unique company culture of meritocracy rewards self-starters and those committed to doing what is best for our customers. We are proud to be certified as a Great Place to Work ®. Brown & Brown has demonstrated a Culture of Caring through dedication to the people and communities we serve. With more than 11,000 teammates in over 300 locations across the US, Canada, Ireland, the UK, Bermuda, and the Cayman Islands, we actively support numerous organizations in the local communities in which we live, work, and play. With a long-standing history of proven success, Brown & Brown is one of the insurance industry’s most powerful and influential leaders, ranked as the fifth-largest brokerage in the US and sixth in the world. You can find us on the NYSE as BRO.
