Sales Information System Specialist

Career Area:
Business Technologies, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
What does it mean to live the Caterpillar Experience?
It means you play a part in building a better world. You contribute to a winning culture-a spirit of accountability-that has driven change on every continent for more than 90 years. To work with us is a commitment to improve sustainability, invent for the digital age and innovate in order to bring solutions to millions of people. Sure, you work for Caterpillar. But more importantly, you work for the good of your career, your family, your community, and your world.
The Sales System Information System Specialist will provide expertise in computer application development and technical knowledge for the purpose of solving customer business problems and assisting customers in achieving business strategies within Resource Industries - IT, Order Fulfillment and Procurement Division. Products within this portfolio include Order Management and S&OP corporate applications. This position will build a modern and agile world class order management platform in support of current and future business capabilities leveraging SAP, Salesforce and AWS technologies. The incumbent will contribute to design, development, and deployment of Caterpillar's state-of-the-art order management solutions.
What You Will Do:

• Lead major business case analysis efforts and multi-generational product planning across multiple processes.
• Drive solution delivery across enterprise, diversified departments.
• Work closely with key stakeholders throughout the organization.
• Works directly on complex application/technical problem identification and resolution, including periodically responding to off-shift and weekend support calls.
• Works independently on complex systems or infrastructure components that may be used by one or more applications or systems.
• Drives application development focused around delivering business valuable features.
• Based on recognized expertise, provides project leadership to process partners, management, vendors, customers, and project teams on the most complex aspect of process development, system integration, and development methods.
• Develops process and application delivery methodologies by investigating, defining, and implementing repeatable solutions.
• Provides case management support for highly escalated business process related issues.
• Employee is also responsible for performing other job duties as assigned by Caterpillar management from time to time.

What You Have:

• Computer science educational background and strong experience in IT related field.
• Extensive experience in designing, developing, and supporting data solutions using SQL, data modeling, various ETL tools and CDC methods.

• Strong experience in experience in Snowflake design, development, and support.

• Experience in multiple business processes or organizations and experience in multiple IT disciplines.
• Knowledge and experience in AI concepts, AWS and SAP platforms, integration, and architecture patterns
• Understanding of systems architecture and security for internal and external communication
• Ability to work independently and as a collaborative team member.
• Successfully organizes problem solvers and stakeholders for high-impact problems.
• Implements best practices for functional and information analysis and maintains the requirements definition.
• Gains agreement on the problem-solving process, risk assessment, decision points, and criteria.
• Leads the team in testing activities and provides technical guidance on multiple testing projects.
• Directs the identification, investigation, reporting and follow-up with design teams for all issues raised during the testing process.
• Emphasizes the business impact of failure and the criticality and timing of needed resolution so that problems can be avoided in the future.
• Must demonstrate solid knowledge of computer science fundamentals like data structures and algorithms and object-oriented design.
• Strong passion and hands-on technical experience with the ability to produce proof of concept service designs and/or drive the creation of artifacts by domain architects and implement personas, journey maps, storyboards, etc.
• Strong communication and business engagement skills

What You Will Get:
Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.
Here you earn more than just an hourly wage because we value your performance, we offer a total rewards package that provides day one benefits (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus.
Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).
Additional Info:

• The primary locations for this position: East Peoria - IL
• Relocation assistance provided.
• MUST BE WILLING TO RELOCATE TO THIS LOCATION AND Work out of the office 3 times a week.
• This position may require 10% travel.
• Sponsorship is not available including OPT, H4-EAD. Must be US or Green Card holder.

About Caterpillar:
Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates:
July 23, 2024 - August 4, 2024
Any offer of employment is conditioned upon the successful completion of a drug screen.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
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