Sales Incentives Manager #4221

Responsibilities:

• Lead the design and execution of GRAIL’s sales incentive programs in alignment with key guiding principles.
• Advise and educate senior stakeholders on incentive program options and processes.
• Support the development and execution of governance processes with stakeholders across HR, Finance, and business leadership.
• Manage sales incentive benchmarking surveys, including data submissions and the maintenance of internal market pricing structures.
• Serve as the subject matter expert for all sales incentive processes.
• Write and maintain credit and commission rules within the sales incentive (SI) platform.
• Process payroll and accruals in partnership with Finance and Accounting.
• Calculate sales quotas on an ongoing basis.
• Calculate, update, and share Circle of Excellence rankings to encourage high performance among the sales team.
• Support sales incentive system design and data processes to enhance performance reporting and promote self-service capabilities for Field Sales.
• Develop project plans and communication materials to ensure successful implementation of initiatives.
• Research best practices and trends; analyze the effectiveness, competitiveness, and fairness of programs and tools; and present thoughtful, creative, and aligned solutions.
• Communicate system updates related to sales incentives and ensure supporting materials and training are provided.
• Maintain high standards of data integrity across systems and tools.
• Ensure that senior leaders, front-line managers, and employees can access real-time and scheduled business-critical reports and insights.
• Ensure compliance with SOPs and relevant policies, while significantly raising the bar on data accuracy, process integrity, and access security.
• Support organizational scaling through insights, self-service tools, and streamlined reporting.
• Identify automation opportunities and partner with cross-functional teams (People, Finance, IT, Legal) to implement improvements.
• Conduct regular business process reviews and develop action plans for continuous improvement.
• Respond to sales inquiries related to compensation processes and payouts.
• Act as a brand ambassador.
• Partner with business leaders to design analyses that address key business questions.
• Deliver robust analysis and dashboards to support critical Commercial initiatives.
• Contribute to the creation of dashboards, resources, and training materials for the Commercial team.
• Participate in ad-hoc Commercial projects.

Preferred Qualifications:

• BA/BS degree or equivalent additional relevant work experience.
• 8+ years of compensation and HR-related work experience in a high growth organization and the ability to scale compensation strategies.
• Experience working with multiple sales incentive administration platforms - Xactly preferred
• Understanding of HR, Payroll, Finance, and IT business processes and how they interact with compensation-related initiatives.
• Critical thinker with the ability to develop innovative solutions.
• Ability to exercise good judgment and discretion, maintaining confidentiality when required.
• Proactively identifies opportunities to streamline processes and improve data quality.
• Customer-focused with effective stakeholder management and influencing skills.
• Strong attention to detail and organizational skills.
• Excellent written and verbal communication skills.
• Ability to adapt to shifting priorities in a fast-paced environment while maintaining a primary focus on core responsibilities.
• Excellent ability to prioritize multiple tasks and projects.
• Self-directed problem solver with a desire to contribute to the Company and team’s success.
• Knowledge of local (CA) and federal employment legislation and best practices
• Familiarity with Google Suite and Microsoft Office software & documents
• Experience with Xactly and DocuSign as admin user.