Sales Growth Specialist (Greek Speaking)

Responsibilities

• Responsible for meeting monetization KPIs and educating our clients on the value of the Fresha platform.
• Introduce, educate, and onboard clients to become active users of FreshaPay.
• Help salons optimize their profiles and make the most of Fresha’s tools to maximize their revenue.
• Manage a portfolio of clients (Partners) and provide tailored consultation based on their needs and business type.
• Ensure an outstanding customer experience by fostering positive relationships through video call meetings, clearly communicating the features and benefits of Fresha.
• Build and maintain collaborative relationships with our Sales and Onboarding teams to ensure an exceptional experience from the moment a client first clicks on Fresha and throughout every stage of their growth with us.
• Collaborate with our Product teams to ensure the customer’s voice is shared; essential for improving future product versions and continuing to lead the industry.
• Use consultative sales techniques to understand client needs and requirements, and ensure they take full advantage of all Fresha platform features.
 
This list is not exhaustive, and additional activities or ad hoc projects may be required.

What we are looking for (minimum requirements)

• More than 3 years of previous experience as an Account Manager.
• Ability to adapt and achieve targets.
• Experience using and analyzing data and reports effectively to improve performance.
• Naturally proactive and inquisitive, with a desire to learn and continuously improve.
• Previous experience in an outbound call environment or a related sales position preferred.
• Excellent written and spoken communication skills, capable of presenting to clients in Greek (ideally also at least one of English, Greek, or Italian) via Google Meet.
• Creative and open-minded, able to solve problems.
• Strong ability to build fruitful client relationships.
• Willingness to roll up your sleeves and help the team when needed – we are a hyper-growth startup!
• Interest in working in the beauty sector.
• Initiative-driven people! Positive “can-do” attitude.

Desirables

• Fluency in English, Greek and Spanish.
• Previous experience in the beauty and wellness industry.
 
At Fresha, we value passion and potential as much as specific skills. If you are enthusiastic and eager to learn, we encourage you to apply even if you don’t meet all the listed requirements. We strongly believe in fostering growth and providing the support and tools you need to shine in your role. We invest in people!

Interview process

• Screening Call – Video call with a member of the Talent team (30 minutes)
• Skills & Experience – In-person interview with the team leaders (45 minutes)
• Presentation – In-person interview with the General Manager (Spain) and Team Lead (75 minutes)
 
Our goal is to complete the entire interview process and provide feedback within 2 weeks.
 
Every job application is manually reviewed by our Talent team. While we strive to evaluate applications within 7 days, the high volume of talented individuals expressing interest may occasionally extend this timeframe.