Account management to businesses in Qatar
Manage leads and acquire new enterprise client accounts
Have the capability to generate your own leads in the market.
Delivers on weekly, monthly and quarterly sales commitments
Manage a portfolio of Enterprise clients as per industry segments.
Develop and maintain client relationships according to Vodafone sales guidelines.
Is responsible of managing relations between business entities and customers including decisive planning and sales negotiations.
Develops and maintains robust sale pipeline to deliver results via Salesforce.com CRM system
Identify opportunities to up-sell, organize and lead account reviews.
Develop and maintain account plans to establish forecasts and anticipated revenue streams.
Provide solutions from the Vodafone product range that fit the client's requirements.
Ensure the funnel is kept up to date at all times on Salesforce.com and CRM systems.
Set yearly forecast numbers and figures related to number of new connections and ARPU increase.
Work with entire sales team on large strategic accounts.
Develop profitable relationships with businesses in Qatar
Close deals that are profitable and high value to Vodafone Qatar.
Achieve monthly, quarterly and annual target as set by the Sales Manager.
Ensure that business is conducted with integrity at all times and that behaviour is aligned to the Company's values.
Build personal relationships and trust with the accounts’ points of contacts.
Work within governance processes to ensure the best customer experience
Make revenue and contribution margin.
Conduct regular customer meetings at their premises. 80% of time expected to be meeting clients and being on the road.
Update Sales Manager regularly as to progress against targets
Insure Salesforce.com and CRM is up to date daily with all leads and all relevant client details.
Develop internal relationships that enable the delivery of the sales strategy
Act as a Enterprise customer advocate to influence proposition related to acquisitions and client base growth.
Provide feedback on market trends/competitor activity relevant to Vodafone's sales and marketing management.
Collaborate with wider sales team to ensure alignment of the sales activity across the Business segment.
Essential
Bachelor degree
B2B sales or/and account management experience for at least 6 years.
Fluent English essential, fluent Arabic is a preference Target orientated.
Proven ability to deliver results.
Cold calling and new business development experience.
Master Account Management concepts
Excellent communication skills
Customer Commitment – is a customer champion and manages the processes and organisation towards exceeding customer expectations.
Demonstrates understanding and execution of Customer Relationship Selling
Demonstrates a thorough understanding of customer's issues, challenges & business drivers.
Negotiates / gains commitment: Understands effective negotiation techniques & seeks to apply them in most situations.
Is alert to customer buying signals & identifies closing opportunities.
Experience in the GCC Market
Desired
Ability to be inventive and resourceful.
Accurately & consistently qualifies all sales opportunities.
Influential
Ability to work in challenging environment
Ability to work in a multicultural team
Ability to work in multitalented team on large strategic accounts
Technical background in IT and network solutions
Skills Required
- Bachelor degree
- Minimum 6 years B2B sales or account management experience
- Fluent English
- Fluent Arabic
- Proven ability to deliver results and meet targets
- Cold calling and new business development experience
- Master account management concepts
- Excellent communication skills
- Customer commitment and customer relationship selling experience
- Ability to understand customers' issues, challenges and business drivers
- Negotiation skills and ability to close deals
- Experience in the GCC market
- Ability to generate own leads in the market
- Experience using Salesforce.com or equivalent CRM and maintaining sales funnel
- Willingness to conduct regular on-site customer meetings (≈80% travel / road time)
- Ability to be inventive and resourceful
- Accurately and consistently qualify sales opportunities
- Influential with strong interpersonal skills
- Ability to work in challenging and multicultural teams
- Technical background in IT and network solutions
What We Do
At Vodafone, we are known for our technology, but the truth is, it is humanity that drives our business forward. With the global pandemic raising so many questions for tech brands, it has highlighted the leading role that we need to play. We believe that, when working together, humanity and technology can find the answers and create a better future for all. Working at Vodafone is all about helping people feel ready to benefit from new technology. We bring the future to even the most remote places, using technology to help families in disaster zones, showing young people that a phone is not just for fun and thinking about technology that doesn’t even exist yet. More than 35 years ago, we made the first-ever mobile phone call, we sent the first SMS in Britain and have been changing the lives of billions of people ever since. Now, we are using smartphones to fight cancer, big data for social good, and we aim to connect over 250 million people to our next generation networks by 2025. We are passionate about building a workplace where you can truly be yourself, share inspiration, embrace new opportunities, thrive and make a real difference to people and our planet. We are known for our technology, but it is humanity that drives us forward. What are you passionate about?
