Sales Administrator - Sao Paulo, Brazil
Position Overview
The Sales Administrator supports the sales team by managing administrative tasks, maintaining customer data, coordinating sales processes, and ensuring smooth operational workflows. This role plays a critical part in improving sales efficiency and delivering a high-quality customer experience.
Key Responsibilities
Sales Support
- Assist the sales team with preparing quotations, proposals, and contracts
- Process orders, track shipments, and ensure timely delivery
- Maintain up-to-date records of customer interactions in CRM systems
- Coordinate with internal teams (finance, logistics, marketing) to support sales activities
Data & Reporting
- Generate regular sales reports, dashboards, and performance metrics
- Analyze sales data to identify trends and support decision-making
- Maintain and update product pricing, customer records, and sales databases
Customer Service
- Act as a point of contact for customer inquiries and order status updates
- Handle customer issues and escalate when necessary
- Ensure high levels of customer satisfaction through timely responses
Process Optimization
- Identify opportunities to improve sales processes and administrative workflows
- Support implementation of new tools, systems, or technologies
AI & Technology (Preferred)
- Basic understanding of Artificial Intelligence (AI) concepts and tools
- Experience using AI-powered tools for sales analytics, forecasting, or customer insights is a plus
- Familiarity with CRM platforms with AI capabilities (e.g., Dynamics 365, Salesforce Einstein)
- Ability to leverage automation tools to improve efficiency and reduce manual tasks
Qualifications
Education
- Bachelor’s degree in Business Administration, Sales, Marketing, or related field (preferred)
Experience
- 2–5 years of experience in sales administration or support roles
- Experience working with CRM systems and sales tools
Skills
- Strong organizational and multitasking abilities
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office (Excel, PowerPoint, Word)
- Analytical mindset with attention to detail
- Ability to work collaboratively in a fast-paced environment
Preferred Skills
- Knowledge of AI-driven sales tools and automation platforms
- Experience with data analysis and reporting tools (Power BI, Excel advanced)
- Exposure to digital transformation initiatives in sales operations
Key Competencies
- Problem-solving and critical thinking
- Customer-oriented mindset
- Adaptability and willingness to learn new technologies
- Strong time management and prioritization
About InterSystems
InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.
AI Disclaimer
InterSystems may use AI tools for its internal operations including administrative tasks during recruitment (e.g., organizing candidate information). InterSystems’ approach to AI is guided by the InterSystems Responsible AI Guidelines. AI is not used to make or influence hiring decisions. All decisions are made by InterSystems employees.
Candidates may use AI for CV or interview preparation, provided materials are truthful and reflect their own experience. AI tools and third-party transcription services must not be used during interviews or assessments.
Skills Required
- 5+ years of experience in enterprise or solution-based sales
- Demonstrated track record of achieving or exceeding sales quotas
- Experience managing complex B2B sales processes
- Strong communication, presentation, and relationship-building skills
- Experience using CRM systems
- Fluency in Portuguese; English proficiency preferred
What the Team is Saying
InterSystems Compensation & Benefits Highlights
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Healthcare Strength — Comprehensive medical, dental, and vision coverage includes mental‑health support and HSA/FSA options. Coverage is characterized as strong, with the company covering a large share of premiums.
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Leave & Time Off Breadth — U.S. employees receive a minimum of 23 PTO days per year, alongside paid holidays and sick time. This level of time off is presented as above many sector peers.
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Retirement Support — A 401(k) with employer contributions delivered via profit‑sharing is provided, and access to financial advisors supports planning. Employer materials and partner listings describe the program as a core part of total rewards.
InterSystems Insights
What We Do
InterSystems builds the software that makes complex systems work—reliably, securely, and at scale. For more than 45 years, we’ve been the information engine behind some of the world’s most mission-critical applications in healthcare, government, and business. Our data management, integration, and analytics technologies help organizations connect disparate systems, turn data into insight, and deliver better outcomes. From enabling interoperable healthcare and advancing clinical care, to powering national infrastructure and large-scale enterprise systems, our technology is used every day by millions of people in more than 80 countries. What sets InterSystems apart is not just what we build, but how we build it. We focus on long-term innovation, deep engineering excellence, and solving hard problems that truly matter. Our teams work closely with customers to tackle real-world challenges—often behind the scenes, but always at the heart of what keeps essential systems running. If you’re motivated by meaningful work, technical depth, and the opportunity to have a global impact, you’ll find it here.
Why Work With Us
Because we are a profitable, privately-held software company, we place our clients first in everything we do. You’ll work on meaningful, complex problems alongside deeply curious experts in a culture that values learning, ownership, and long-term growth—without the pressure of quarterly Wall Street demands.
Gallery
InterSystems Teams
InterSystems Offices
OnSite Workspace
InterSystems prioritizes in-person collaboration with majority on-site presence and some work from home flexibility that varies by region and office location.
