Zeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across the globe 🌎
Headquartered in London, UK, our offices and presence are spread across Europe, Asia, North & South Africa, Middle East and South America, with our Technology hub located in Cyprus 🚀
We are a product and people focused company who are passionate about growth, innovative technology, and collaboration 🙌🏼
- Find new customers and maintain good customer service for old/assigned customers.
- Prepare/propose monthly/weekly work plans, implement reasonable and effective plans to achieve KPIs.
- Have a deep understanding of the market, customer needs and goals.
- Have extensive knowledge of the company's products to be able to guide/advise/support customers.
- Update and learn about trading platforms, policies, customer support procedures related to customer accounts: account creation, deposits, withdrawals.
- Handle complaints (if any) and notify direct management for timely support/action.
- Continuously update market trends through financial news channels, maintain good relationships with customers.
- Collaborate with colleagues in other departments.
- Any other ad-hoc tasks.
- Intermediate level or higher majoring in Business Administration, Commercial Economics, Marketing
- Proficient in using office computers, work-related software.
- Enthusiastic, dynamic, independent, strategic thinking.
- Good communication and problem-solving skills.
- Ability to orient and plan work, withstand work pressure.
- Goal-driven and work planning mindset, ability to work under pressure.
- Minimum 1 year experience in financial industry.
What We Do
Zeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across the globe
Our offices and presence are spread across Europe, Asia, North & South Africa, Middle East and South America, with our Technology hubs located in Cyprus and Netherlands
We are a product and people focused company who are passionate about growth, innovative technology, and collaboration